[SOLVED] Dell "all-in-one" machine has internal wireless switched off

Tom6 · 09-06-2011, 04:36 AM

Hi

I am having trouble getting my Dell machine to connect to the Lan at work. Apparently all the server-side stuff is set-up (the dhcp server and stuff). I checked the cable is going to the right place. Ipconfig gives nothing and i can't ping anyone.

The techie guy said that i should try the internal wireless device but i would need to activate it first. he said it's easy in Windows but doesn't know how to do it in Gnu&Linux.

Ubuntu 10.04 (or maybe 10.10 i will check). I will try to get an lspci report later in case that helps but getting any info about the machine is tricky.
Regards from
Tom

[edit] err that was ifconfig. I usually try both if the one i try first doesn't give anything at all.

Tom6 · 09-06-2011, 08:02 AM

Hi

I got the lspci at last and put the ifconfig results under it jic

Code:

volunteer@Cecf1:~$ lspci
00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 01)
00:1c.2 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 3 (rev 01)
00:1d.0 USB Controller: Intel Corporation N10/ICH7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.2 IDE interface: Intel Corporation N10/ICH7 Family SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 01)
01:00.0 FireWire (IEEE 1394): VIA Technologies, Inc. Device 3401
01:00.1 Mass storage controller: VIA Technologies, Inc. Device 401a
01:00.2 SD Host controller: VIA Technologies, Inc. Device 401b
02:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)

volunteer@Cecf1:~$ ipconfig
No command 'ipconfig' found, did you mean:
 Command 'tpconfig' from package 'tpconfig' (universe)
 Command 'iwconfig' from package 'wireless-tools' (main)
 Command 'ifconfig' from package 'net-tools' (main)
ipconfig: command not found

volunteer@Cecf1:~$ ifconfig
eth0      Link encap:Ethernet  HWaddr  <blanked by me> 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:27 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:72 errors:0 dropped:0 overruns:0 frame:0
          TX packets:72 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:5600 (5.6 KB)  TX bytes:5600 (5.6 KB)

We finally managed to get it working in Windows so it's not urgent. I'm just trying to have things ready for when i get people to give Gnu&Linux (or Ubuntu

lol) a try.

Regards from
Tom

onebuck · 09-06-2011, 08:10 AM

Hi,

Post the output for 'ifconfig -a' to show all devices, even the ones that are down. Also be sure to check for firmware for the BCM4312 in '/lib/firmware'.

Once you are sure that the device is functional then it's just configuring the device for the LAN.

---------- Post added 09-06-11 at 08:11 ----------

Please use the vbcode tags for long lists or data to make your posts cleaner therefore easier to read.

Tom6 · 09-06-2011, 08:41 AM

Hi

Thanks

Good links. I can't get onto that machine now that i have fixed the Windows side

I shouldn't have told my boss it was working again. I might get a chance to use the machine tomorrow if i'm lucky or maybe next week.

Luckily it's not urgent!

Anyway, thanks for your time on this

I think i am going to temporarily mark this thread as solved
Regards from
Tom

Tom6 · 09-06-2011, 09:09 AM

Hi

Ahah, i got onto an identical machine. This machine's normal ethernet cable link to the Lan is working and the wireless connection is disabled in Windows. I can even stay in Ubuntu on this machine so i could practice getting this one sorted for wireless in Ubuntu so i know how to sort my boss' machine another day.

Code:

user@UbuntuEarthy:~$ ifconfig -a
eth3      Link encap:Ethernet  HWaddr <blanked by me>  
          inet addr:192.168.110.243  Bcast:192.168.110.255  Mask:255.255.255.0
          inet6 addr: <blanked by me>   Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:3882 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3770 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:2694235 (2.6 MB)  TX bytes:618382 (618.3 KB)
          Interrupt:43 Base address:0xe000 

eth4      Link encap:Ethernet  HWaddr <blanked>  
          inet6 addr:  <blanked by me> Scope:Link
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:17 Base address:0xc000 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:8 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:480 (480.0 B)  TX bytes:480 (480.0 B)

Tom6 · 09-06-2011, 10:07 AM

Hi

Ok, i got onto the right machine and got these results. In the ls of the firmware i couldn't see anything that looked like the belkin in-built wireless.

Code:

volunteer@Cecf1:~$ ifconfig -a

eth0      Link encap:Ethernet  HWaddr <blanked by me>  
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:27 



lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:72 errors:0 dropped:0 overruns:0 frame:0
          TX packets:72 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:5600 (5.6 KB)  TX bytes:5600 (5.6 KB)



wlan0     Link encap:Ethernet  HWaddr <blanked by me>
          BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)


volunteer@Cecf1:~$ cd /lib/firmware
volunteer@Cecf1:/lib/firmware$ ls

2.6.32-33-generic        atmel_at76c504a_2958.bin  edgeport                iwlwifi-5150-2.ucode     ositech        RTL8192SE                 v4l-cx2341x-dec.fw
3com                     atmel_at76c504.bin        emi26                   iwlwifi-6000-4.ucode     ql2100_fw.bin  sb16                      v4l-cx2341x-enc.fw
acenic                   atmel_at76c506.bin        emi62                   iwlwifi-6000g2a-5.ucode  ql2200_fw.bin  scripts                   v4l-cx2341x-init.mpg
adaptec                  atmsar11.fw               ess                     iwlwifi-6000g2b-5.ucode  ql2300_fw.bin  slicoss                   v4l-cx23885-avcore-01.fw
advansys                 av7110                    i2400m-fw-usb-1.3.sbcf  iwlwifi-6050-4.ucode     ql2322_fw.bin  sun                       v4l-cx23885-enc.fw
agere_ap_fw.bin          bnx2                      i2400m-fw-usb-1.4.sbcf  iwlwifi-6050-5.ucode     ql2400_fw.bin  sxg                       v4l-cx25840.fw
agere_sta_fw.bin         bnx2x-e1-4.8.53.0.fw      intelliport2.bin        kaweth                   ql2500_fw.bin  tehuti                    v4l-pvrusb2-24xxx-01.fw
aic94xx-seq.fw           bnx2x-e1-5.2.7.0.fw       ipw2100-1.3.fw          keyspan                  qlogic         ti_3410.fw                v4l-pvrusb2-29xxx-01.fw
ar7010_1_1.fw            bnx2x-e1h-4.8.53.0.fw     ipw2100-1.3-i.fw        keyspan_pda              r128           ti_5052.fw                vicam
ar9170-1.fw              bnx2x-e1h-5.2.7.0.fw      ipw2100-1.3-p.fw        korg                     radeon         tigon                     whiteheat.fw
ar9170-2.fw              cis                       ipw2200-bss.fw          libertas                 rt2561.bin     tr_smctr.bin              whiteheat_loader.fw
ar9170.fw                cpia2                     ipw2200-ibss.fw         matrox                   rt2561s.bin    ttusb-budget              yam
asihpi                   cxgb3                     ipw2200-sniffer.fw      mts_cdma.fw              rt2661.bin     usbdux                    yamaha
ath3k-1.fw               dabusb                    iwlwifi-1000-3.ucode    mts_edge.fw              rt2860.bin     usbduxfast_firmware.bin   zd1201-ap.fw
atmel_at76c502_3com.bin  dsp56k                    iwlwifi-3945-2.ucode    mts_gsm.fw               rt2870.bin     usbdux_firmware.bin       zd1201.fw
atmel_at76c502.bin       dvb-fe-xc5000-1.6.114.fw  iwlwifi-4965-2.ucode    mwl8k                    rt3070.bin     v4l-cx231xx-avcore-01.fw  zd1211
atmel_at76c502d.bin      dvb-usb-dib0700-1.20.fw   iwlwifi-5000-1.ucode    myricom                  rt3071.bin     v4l-cx23418-apu.fw
atmel_at76c502e.bin      e100                      iwlwifi-5000-2.ucode    NPE-B                    rt73.bin       v4l-cx23418-cpu.fw
atmel_at76c504_2958.bin  ea                        iwlwifi-5000-5.ucode    NPE-C                    RTL8192E       v4l-cx23418-dig.fw

volunteer@Cecf1:/lib/firmware$

Thanks again and regards from
Tom

onebuck · 09-06-2011, 10:30 AM

Hi,

Look at 'Missing your Wireless Drivers?' for the BCM firmware along with instructions that should work for your wireless device.

You can get a newer firmware but this should work. Unless you wish to go the propriety way.

Tom6 · 09-06-2011, 11:49 AM

Hi

Fantastic, thanks

That gave me a nudge towards Ubuntu's "Community Documentation" so i have added the links to their page and in their "notes to editors" i have mentioned you

You have to view the history of the page to see it so it's a bit hidden.
https://help.ubuntu.com/community/Wi...External_Links
Thanks and regards from
Tom