[SOLVED] Cups backend causing print pending

waddles · 03-13-2013, 06:18 AM

I have an HP Deskjet 1000 j110 connected via USB to Slackware 13.37 and it is running via HPIJS.
I have received "pending low ink level" while the Device Manager shows 70+% for both cartridges (which have been remove, cleaned, reinstalled with no change. In the log file I see another error "pending /usr/lib/cups/backend/HP ... pendign"
The solutions I found are:
1) Click "Resume Printer" in the Administration page but that button cannot be found
2) Change Group sys to Group lp in /etc/cupsd.conf but the closest I can find in that .conf is Systemgroup sys root so that does not seem to match.
3) Change privs on /usr/lib/cups/backend to 755 (already was) and its contents which I did on the files (I can revers those if needed)
4) Install an avahi daemon (??) no info on that except it apparently effects the order of some files so see little to be gained.
Have any of these worked on a DJ1000 for anyone else?? Is there yet another solution ?
I would like to print something once again with this printer it is the worst struggle of any hardware. Down with CUPS

tronayne · 03-14-2013, 06:59 AM

You may want to upgrade HPLIP to the current version (hplip-3.13.3) as well as upgrading CUPS to the current version (for 13.37). There were problems in both packages fixed by H-P and the CUPS developers some time back (can't recall exactly when). Of the two, HPLIP is the more important so try this first and don't mess with CUPS unless you have to.

You can download the current version of HPLIP from http://sourceforge.net/projects/hpli...or=superb-dca3; that's the tar.gz packge. From the source directory on your CD-ROM/DVD, you'll want to copy the hplip directory somewhere convenient then remove the old tar.gz file in it and copy the new download file into the directory and execute

Code:

<open a terminal>
su -
./hplip.SlackBuild
<wait a while>
upgradepkg /tmp/hplip-3.13.3-x86_64-1.txz     <that's where it'll be>

Note: yours may not be the 64-bit version, the SlackBuild automatically detects that, just use whatever file name gets built from /tmp.

This is going to sound a little far-fetched but here goes (and it should work in 13.37 but, if not, see below).

The current HPLIP will detect the printer at power on and self-configure CUPS for you. So, turn off the printer, get into CUPS and remove it before you go any further.

Then, reboot and log in as "you" (not root); startx.

Turn the printer on and wait a few seconds and you should see a notification that the printer has been recognized and configured. It will probably be named something like "Deskjet_1000" but you can change that in CUPS if you like later. You'll see a blue H-P logo in the task bar.

If it doesn't happen automagically (don't know what 13.37 will do -- 14.0 it does, 13.37 it may not), not to worry, just do this:

Code:

log out
log back in as root
startx (if needed)
open a teminal
hp-setup
<walk through the screens, taking the recommended options>

Log out and log back in as "you." You should see a blue H-P logo (it will not appear logged in as root) on the task bar and your printer should be configured.

Should go a long way to cleaning up problems.

Hope this helps some.

waddles · 03-14-2013, 12:04 PM

Thanks U have done an excellent job of making an upgrade sound easy. I tried that with 3.12.? with no luck. I have had this piece of junk printer working off and on at its discretion for a year and since it was working and jumped off the deep end I decided to test it with a couple of OSs. My research found it should work and does (sometimes) with the HPIJS (NOT!! HPLIP). So if it fails with these other OSs I am dumping HP forever and going back to an EPSON or CANON.
If I have luck with the other OSs I will return and upgrade. Thanks.