Brasero does not recognize CD/DVD drive

FledgeHammer · 12-18-2014, 02:57 PM

When I open Brasero new data project box and add a number of files to be burned to disc (on my wife's pc), the drop-down box at the bottom only has the option to burn an .iso image file, but no option to burn to disc. Blank CD is inserted, and /dev/sr0 is mounted, but it does not show up as an option in Brasero. This problem only occurs on my wife's machine. On my own pc, Brasero correctly gives me the option to burn the files to CD. We are both using Mint 17. Any suggestions?

Ihatewindows522 · 12-18-2014, 03:02 PM

Quote:

Originally Posted by FledgeHammer

When I open Brasero new data project box and add a number of files to be burned to disc (on my wife's pc), the drop-down box at the bottom only has the option to burn an .iso image file, but no option to burn to disc. Blank CD is inserted, and /dev/sr0 is mounted, but it does not show up as an option in Brasero. This problem only occurs on my wife's machine. On my own pc, Brasero correctly gives me the option to burn the files to CD. We are both using Mint 17. Any suggestions?

Welcome to the forums!

I would seriously recommend K3B or Nero. Both are awesome tools, never really had an issue with them. I've had more issues with Brasero than I can count (including this exact one), so something like this doesn't surprise me in the least.

rokytnji · 12-18-2014, 03:17 PM

1st. Install through terminal

Code:

sudo apt-get install libcdio-utils

Then to understand what is going on in your wifes laptop

Code:

cd-info

rokytnji · 12-18-2014, 03:27 PM

If wanting to dig a little deeper and learn something in the process.

Code:

 sudo apt-get install dvd+rw-tools

Then, with a blank DVD disc in your wifes DVD drive. You can issue the command in terminal

Code:

dvd+rw-mediainfo /dev/sr0

Might have to be sudo. But try as user 1st. My Braserio, and XFBurn programs work ok on my different gear.

Ihatewindows522 · 12-18-2014, 03:36 PM

Quote:

Originally Posted by rokytnji

If wanting to dig a little deeper and learn something in the process.

Code:

 sudo apt-get install dvd+rw-tools

Then, with a blank DVD disc in your wifes DVD drive. You can issue the command in terminal

Code:

dvd+rw-mediainfo /dev/sr0

Might have to be sudo. But try as user 1st. My Braserio, and XFBurn programs work ok on my different gear.

For me, it was a bug in Brasero, not anything wrong with anything else. Nero and K3B fixed it for me, and I'm pretty sure they'll fix it for him. He doesn't have to go into a terminal for anything.

frankbell · 12-18-2014, 08:25 PM

I have encountered situations in which Brasero fails and K3B works with the same blank in the same drive on a number of occasions.

Before trying anything else, I would test with K3B.

FledgeHammer · 12-18-2014, 08:35 PM

Thanks, guys.

Likewise to Ihatewindows522, I have also had a few problems with Brasero on my own machine. But it is working now and I am familiar with using it, so I will try rokytnji's suggestions tomorrow on the wife's machine and see what happens. Then will also give Ihatewindows522's suggestions a try and see how Nero and K3B perform.

Will let you know results later.

EDIT 2014.12.20
The command
cd-info
did not provide any useful information except that it said "Can't get first track number. I give up." But no clue as to why it could not get first track number.

So then tried the command
dvd+rw-mediainfo /dev/sr0
which told me ":-( no media mounted, exiting..."
Again, no clue ad to why it could not mount the blank CD.

Went to Software Manager to look for Nero, but the only package available is nrg2iso, which extracts iso9660 data from nero .nrg files, which is no use to me. Tried Synaptic, same thing. Then tried
sudo apt-get install nero
but no such package was found.

Next, installed K3B via the terminal. Started it up, added files to be burned to CD, but same problem as Brasero, it keeps telling me there is no blank disc in the drive when there is.

Bottom line, I burned the files to CD on my own machine using Brasero. Thanks everyone for the suggestions. If anyone else has any other ideas, all suggestions will be appreciated.

rokytnji · 12-21-2014, 02:23 PM

Quote:

EDIT 2014.12.20
The command
cd-info
did not provide any useful information except that it said "Can't get first track number. I give up." But no clue as to why it could not get first track number. <edit by rok: was a cd in the drive?>

So then tried the command
dvd+rw-mediainfo /dev/sr0
which told me ":-( no media mounted, exiting..."
Again, no clue ad to why it could not mount the blank CD.

Sounds almost like a hardware problem to me. Try a different make manufacturer disk before blaming the dvdrw drive if it was me. Here is the output of mine with a PLOP cd in my CDRW/DVDROM drive. It is a old sony 650MB cdrw disk. Mine is not DVDRW.

Code:

$ cd-info
cd-info version 0.83 i686-pc-linux-gnu
Copyright (c) 2003, 2004, 2005, 2007, 2008, 2011 R. Bernstein
This is free software; see the source for copying conditions.
There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE.
CD location   : /dev/cdrom
CD driver name: GNU/Linux
   access mode: IOCTL

Vendor                      : TSSTcorp
Model                       : CDRWDVD TS-L463A
Revision                    : D400
Hardware                                  : CD-ROM or DVD
Can eject                                 : Yes
Can close tray                            : Yes
Can disable manual eject                  : Yes
Can select juke-box disc                  : No

Can set drive speed                       : No
Can read multiple sessions (e.g. PhotoCD) : Yes
Can hard reset device                     : Yes

Reading....
  Can read Mode 2 Form 1                  : Yes
  Can read Mode 2 Form 2                  : Yes
  Can read (S)VCD (i.e. Mode 2 Form 1/2)  : Yes
  Can read C2 Errors                      : Yes
  Can read IRSC                           : Yes
  Can read Media Channel Number (or UPC)  : Yes
  Can play audio                          : Yes
  Can read CD-DA                          : Yes
  Can read CD-R                           : Yes
  Can read CD-RW                          : Yes
  Can read DVD-ROM                        : Yes

Writing....
  Can write CD-RW                         : Yes
  Can write DVD-R                         : No
  Can write DVD-RAM                       : No
  Can write DVD-RW                        : No
  Can write DVD+RW                        : No
__________________________________

Disc mode is listed as: CD-DATA (Mode 1)
CD-ROM Track List (1 - 1)
  #: MSF       LSN    Type   Green? Copy?
  1: 00:02:00  000000 data   false  no   
170: 09:31:15  042690 leadout (95 MB raw, 83 MB formatted)
Media Catalog Number (MCN): 0000000000000
TRACK  1 ISRC: 000000000000
Last CD Session LSN: 0
__________________________________
CD Analysis Report
CD-ROM with ISO 9660 filesystem
ISO 9660: 42688 blocks, label `ploplinux-4.2.2                 '
Application: MKISOFS ISO 9660/HFS FILESYSTEM BUILDER & CDRECORD CD-R/DVD CREATOR (C) 1993 E.YOUNGDALE (C) 1997 J.PEARSON/J.SCHILLING
Preparer   : 
Publisher  : 
System     : LINUX
Volume     : ploplinux-4.2.2
Volume Set : 
bootable CD

Like I said. Some DVD discs do not play well when it comes to burning to certain dvdrw drives in certain laptops. Your wifes may be one. So try a different brand of disk.

Soadyheid · 12-22-2014, 09:34 AM

Do you have a manufacturer's part No for the drive? Are you sure it's a R/W drive and not just a CDROM? Sorry, I notice that no-one has asked, but if it's just a read-only you'll never succeed.

Can you swap the drives between your PC and your wife's and try again? (You keep saying PC/machine, not laptop)

my

Play Bonny!

michaelk · 12-22-2014, 10:27 AM

A blank CD can not be mounted because it does not contain a filesystem.
Try ejecting the disk before running the cd-info command.
Another method to get some information like part number of the drive is via dmesg.

dmesg | grep CD

As suggested have you verified the CD/DVD drive is writeable? Hopefully the above will satisfy this question.

Can the drive read/detect discs like the one you just burned on your PC as well as music or stamped discs? If not then it could be a hardware problem that it can not detect inserted disks.

FledgeHammer · 12-22-2014, 02:04 PM

Quote:

Originally Posted by rokytnji

Sounds almost like a hardware problem to me. Try a different make manufacturer disk before blaming the dvdrw drive if it was me. Here is the output of mine with a PLOP cd in my CDRW/DVDROM drive. It is a old sony 650MB cdrw disk. Mine is not DVDRW.

That seems to have been the problem. The disc not being compatible with the drive, I mean. The disc itself, Memorex CD-R worked fine in my own drive, so it was not a faulty disc. Upon seeing your suggestion, and not having any other brand of CD-R available, I tried a Maxell DVD+R, which I have a stack of blanks in the house.

Opened Brasero, and sure enough, it recognizes the DVD as writable.

And for the record, wife and I both have full-size machines. We also have a laptop for when we are out of the house, but is not the machine in question here.

So thank you to everyone who responded. Problem solved, disc brand not compatible with drive.

PS: not sure if I know how to mark a thread as "SOLVED" so I will just put it in the title box above.

Ihatewindows522 · 01-05-2015, 12:27 PM

Quote:

Originally Posted by FledgeHammer

That seems to have been the problem. The disc not being compatible with the drive, I mean. The disc itself, Memorex CD-R worked fine in my own drive, so it was not a faulty disc. Upon seeing your suggestion, and not having any other brand of CD-R available, I tried a Maxell DVD+R, which I have a stack of blanks in the house.

Come to think of it, it could be a failing drive. The DVD drive in my laptop is failing and it will downright refuse to read certain disks. It'll act like the drive is empty. If you have any more issues with it, you might just want to get a new drive.