LinuxQuestions.org
Support LQ: Use code LQ3 and save $3 on Domain Registration
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware
User Name
Password
Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

Notices

Reply
 
Search this Thread
Old 08-28-2013, 08:01 PM   #1
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Rep: Reputation: 43
Asus GT630-SL-2GD3-L Graphic Card Not Recognized (Ubuntu 13.04)


I installed the Asus GT630-SL-2GD3-L graphic card. However, upon booting the computer simply went to a low resolution default mode. When I checked the monitor (display) if did not detect the monitor at all. Furthermore, since this video card is Nvidia based, I exptected to see a list of proprietary/open source drivers for it. No such list appeared.

The card does work correctly when I boot into Windows 7. As an additional experiment I also installed the card in another computer that already had the Nvidia drivers loaded. In that case, the video display was at the high resolution and the monitor (display) correctly reported the name of the monitor. Based on that information, it would seem that the Nvidia drivers would need to be manually downloaded and preinstalled since their absence was not automatically detected.

I went to the Ubuntu software center and downloaded the Nvidia current driver. Unfortunately that did not resolve the situation and made things worse. I now have a blank (black) screen after Ubuntu loads. (The programs still appear to be working, but I have to use terminal mode). I did use apt-get to reload the desktop, to reload xorg, and to reload Unity. I have also gotten an error message that a monitor was detected but that there was no suitable configuration. None of those actions worked.

I have been reduced to Ubuntu simply booting into the command line with the video card installed. I get the error message:
Quote:
Nvidia: Could not open the device file /dev/nvidiact1 (no such device)
Fatal Scrren Error
No Screens Found.
I just removed the Asus graphic card so I am back to the on-board video with a blank screen, but using the terminal.

I now have two issues to resolve. One how to get the Ubuntu desktop back. Second how to get the Nvidia drivers manually loaded for use.

Any sugestions?

Last edited by Steve R.; 08-28-2013 at 09:38 PM. Reason: New Error Message
 
Old 08-29-2013, 05:54 PM   #2
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Original Poster
Rep: Reputation: 43
I ran accross this website How To Reset Compiz And Unity In Ubuntu 12.10 Or 13.04. Executed the unity-reset command. Rebooted. The launcher/icons were restored. This reset was based on using the on-board graphic port. Alas it was not to stay that way.

After what appeared to be an intitial success following the installation of the temporary card; it failed. I got the temporary card to work at the 2560x1440 resolution with the launcher and icons visible in Computer A. Replaced the temporary card with the Asus GT630 and everything failed again in computer A. I put the temporary card back into Computer A, but the screen is once again blank, but I do have the full resolution of 2560x1440. Now if i can just get the unity-reset command to work again.

What I will probably do is once again is to back-track and take out the video card from computer A and go back to the on-board video and see if I can resolve the blank screen issue once again.

I've installed the Asus GT630 in Computer B. Guess what, it loaded right up and the monitor seems to be a bit crisper than when the other (temporary) card was in it. Maybe that is a sign of desperation. I may just end-up leaving the Asus GT63 card in Computer B. That's it for tonight.

Last edited by Steve R.; 08-29-2013 at 09:36 PM.
 
Old 08-30-2013, 05:54 AM   #3
cascade9
Senior Member
 
Registered: Mar 2011
Location: Brisneyland
Distribution: Debian, aptosid
Posts: 3,718

Rep: Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896
Quote:
Originally Posted by Steve R. View Post
This reset was based on using the on-board graphic port.
If your computer BIOS is set to 'use onbaord' (or similar, eg 'onboard + PCIe video') and you have a non-nVidia onboard video chip/GPU, the system can have issues loading the nVidia drivers.

Try going into your BIOS and setting video to 'PCIe', saving that, then rebooting and chnage the video cable from the onboard port to the video card.
 
Old 08-30-2013, 08:12 AM   #4
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Original Poster
Rep: Reputation: 43
Quote:
Originally Posted by cascade9 View Post
Try going into your BIOS and setting video to 'PCIe', saving that, then rebooting and chnage the video cable from the onboard port to the video card.
Good suggestion. As usual, there will be a significant after work time delay.

Well, the launcher/icons, when using the motherboard on-board video were (once again) restored very late last night. A tired yeah . The issue may be related to compiz (based on the scrolling error messages). I removed compiz, deleted the compiz configuration files in my home directory and re-installed compiz. Since, I have been doing numerous tweaks, I can't say with certainty that re-installing compiz "solved" the disappearing launcher/icons.

I hope that my posts have not become too incoherent, since they involve numerous hardware swapping/configurations.

Plan of Action:
  1. The Asus GT630-SL-2GD3-L video card is currently installed in computer B and for all apparent purposes it works correctly with a 23" monitor at the 1920 x 1080 resolution. I'll move the new Asus PB278Q to computer B to see if it works correctly at the 2560x1440 Resolution. The PB27BQ did (previously) work correctly at the 2560x1440 Resolution with the Gigabyte GeForce 210 graphic card on computer B. So if all the new stuff works with computer B, at least we know that the ever elusive something is out of place with computer A.
  2. I will look into the BIOS PCIe setting on computer A. Computer A uses the Asus P8B75-M LX Plus motherboard.
  3. Since the launcher/icons seem to disappear after rebooting with a graphic card installed in the PCI slot of computer A, I am contemplating using the 23" monitor first since it would not result in a resolution change from the on-board video (computer A).
  4. If the 23" monitor works as expected with the Gigabyte GeForce 210 graphic card (computer A) then I will try the Asus PB278Q monitor once again. Previously, on computer B, the gigabyte video card and the Asus PB278Q did work correctly.

I may not post back for a while, pending how fast I get through the hardware swapping configurations. Fortunately, we have a long weekend. Can't think of a better way to spend the weekend!!

Last edited by Steve R.; 08-30-2013 at 04:49 PM. Reason: Added Links to the Devices Discussed.
 
Old 08-30-2013, 09:28 PM   #5
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Original Poster
Rep: Reputation: 43
The short answer; the user .compiz-1 and .dconf files seemed to have been corrupted when playing with the video cards. The solution, I found is here Reset Unity and Gnome to default values [duplicate]

Here are the instructions provided by Zta.
Quote:

Log out of X. I can't do this, since my logout menu didn't appears.

Find a virtual terminal (press Ctrl+Alt+F1) and login.

Kill X if you can't logout:

sudo killall Xorg

X will die, restart, and switch virtual terminal. Switch back with Ctrl+Alt+F1.

Then run:

mv -v ~/.config/compiz-1 ~/.config/compiz-1.BROKEN
mv -v ~/.config/dconf ~/.config/dconf.BROKEN

Then go back to X (Ctrl+Alt+F7) and login.
As a very wild stab in the dark, I asked myself what would happen if I disabled the autologin and logged into my wife's account. Presto, the screen was normal. I then looked-up how to reset a user's default set-up. Which is the solution above. So a solution was found and the motherboard does recongize the Asus GT630SL2GD3L and the Asus PB27BQ monitor now works at full 2560x1440 Resolution.

Quote:
Originally Posted by Steve R. View Post
The Asus GT630-SL-2GD3-L video card is currently installed in computer B and for all apparent purposes it works correctly with a 23" monitor at the 1920 x 1080 resolution. I'll move the new Asus PB278Q to computer B to see if it works correctly at the 2560x1440 Resolution. The PB27BQ did (previously) work correctly at the 2560x1440 Resolution with the Gigabyte GeForce 210 graphic card on computer B. So if all the new stuff works with computer B, at least we know that the ever elusive something is out of place with computer A.
This step was completed successufly.

Quote:
Originally Posted by Steve R. View Post
I will look into the BIOS PCIe setting on computer A. Computer A uses the Asus P8B75-M LX Plus motherboard.
Playing with the BIOS PCIe setting had no effect.

Quote:
Originally Posted by Steve R. View Post
Since the launcher/icons seem to disappear after rebooting with a graphic card installed in the PCI slot of computer A, I am contemplating using the 23" monitor first since it would not result in a resolution change from the on-board video (computer A).
This step failed. Installing the card Gigabyte GeForce 210 graphic card and hooking it up to the 23" monitor failed in the sense that the screen went balnk (black). At this point, I went ahead and reinstalled unity/xorg/compiz all to no avail. I then moved the Gigabyte GeForce 210 graphic card and 23" monitor back to computer B, where everything worked. I reinstalled the Asus GT630SL2GD3 graphic card and the PB278Q monitor on computer A and rebooted. The screen, of course, was blank (black). After contemplating that situation, I decided to see what would happen if I logged into a different account. The screen appeared normal, which made re-setting my account the solution. Hoepfully this solution "sticks".
 
Old 08-31-2013, 02:53 AM   #6
cascade9
Senior Member
 
Registered: Mar 2011
Location: Brisneyland
Distribution: Debian, aptosid
Posts: 3,718

Rep: Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896
Quote:
Originally Posted by Steve R. View Post
[*]I will look into the BIOS PCIe setting on computer A. Computer A uses the Asus P8B75-M LX Plus motherboard.
BIOS-> Advanced-> System Agent Configuration-> Graphics Confiuguration-> Primary Display. Set this to 'PCIe'.

Reboot, change video cable from onbaord to the PCIe card (if needed), then rerun jockey and get the 304.XX drivers.
 
1 members found this post helpful.
Old 08-31-2013, 09:04 AM   #7
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Original Poster
Rep: Reputation: 43
@cascade9: Thanks. All is well. Now I've got figure out what do with my newly found free time.
 
Old 09-01-2013, 03:58 AM   #8
cascade9
Senior Member
 
Registered: Mar 2011
Location: Brisneyland
Distribution: Debian, aptosid
Posts: 3,718

Rep: Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896
Working now? Good. Enjoy!
 
Old 10-26-2013, 09:27 AM   #9
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Original Poster
Rep: Reputation: 43
Upgrading to Ubuntu 13.10 knocked-out the Asus GT630-SL-2GD3-L graphic card, so that I got the black/blank screen. The issue can still be considered "resolved" as I "fixed" it by switching graphic cards, a less than optimal solution. The purpose of this post is just to leave a "paper" trail for when I re-tackle this issue in the future and for others should they have the same issue.

In researching this issue it appears:

a) Nvidea cards appear to be slow in being recognized by Ubuntu.
On computer(B) the Nvidia drivers are shown as being available for the GT630SL2GD3 and graphic card(B) in settings. However, on computer(A), the computer with the problems, no driver options are shown for either video card.
The issue may be limited to my graphic card/motherboard(P8B75-M LX PLUS) combination since swapping cards resolved the situation. I will wait a while, then experiment again with the GT630SL2GD3L installed.

b) Evidently the Intel graphic chip set has "issues".
See this Nixie Pixel U-tube Video Ubuntu Black Screen of DEATH - Howto Fix It. Since the "black screen of death", in my situation, appears late in the boot process, I don't know if that would resolve the issue, but it is worth a future experiment.
Fix Slow Graphics Performance on Ubuntu 13.04 + Intel GPU. I followed the advice. No improvement noted with graphic card(B). Eventually, I will put the GT630SL2GD3L back into computer(A) and see what happens.

As an aside: one post that I ran across recommended removing any graphic cards before running an upgrade. Then re-installing the graphic card after a successful upgrade.

Install NVIDIA GeForce driver in Ubuntu 13.10 / 13.04 / 12.10 / 12.04 using PPA

herakles_14 posted the link below. Assuming that Unity is the issue, herakles_14 post may have some relevance to recovering from the black/blank screen issue.
How to completely remove Unity, and replace it with Cinnamon?

Last edited by Steve R.; 10-28-2013 at 07:55 AM.
 
Old 10-29-2013, 04:15 AM   #10
cascade9
Senior Member
 
Registered: Mar 2011
Location: Brisneyland
Distribution: Debian, aptosid
Posts: 3,718

Rep: Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896Reputation: 896
Quote:
Originally Posted by Steve R. View Post
Nvidea cards appear to be slow in being recognized by Ubuntu.
The 'ubuntu hardware drivers tool doesnt recognise that an nVidia card is installed or offer any drivers for it'is a long standing problem with ubuntu. Its not common, but it has happened on and off for years.

Quote:
Originally Posted by Steve R. View Post
Evidently the Intel graphic chip set has "issues".
Far more likely to be some unity issue than intel video drivers problem.

Quote:
Originally Posted by Steve R. View Post
Assuming that Unity is the issue, herakles_14 post may have some relevance to recovering from the black/blank screen issue.
[URL="http://askubuntu.com/questions/292394/how-to-completely-remove-unity-and-replace-it-with-cinnamon"]How to completely remove Unity, and replace it with Cinnamon?[/URL
IMO your do better to use a DE that is more commonly used with ubuntu (eg Lxde, Xfce, KDE).

Its far simpler than messing with ^%*%^* PPAs. There are even terminal commands for how to change a ubuntu install into kubuntu (KDE) xubuntu (xfce) or lubuntu (Lxde).

http://www.psychocats.net/ubuntu/purexubuntu

Its just a pity that the psychocats.net site appears to not have directions for how to change ubuntu 13.04 to xubuntu/lubuntu/kubuntu 13.04. The 12.10 directions should work, but there could be a couple of pakages that the 12.10 directions doesnt remove with 13.04.
 
Old 10-30-2013, 07:30 AM   #11
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Original Poster
Rep: Reputation: 43
Thanks for following this thread. Since everything is currently working, I may not do any graphic card swapping and experimenting for a while. I may even wait till when Ubuntu 14.04 is released and experiment once again.

Quote:
Originally Posted by cascade9 View Post
The 'ubuntu hardware drivers tool doesnt recognise that an nVidia card is installed or offer any drivers for it'is a long standing problem with ubuntu. Its not common, but it has happened on and off for years.
Good tip and something to be considered in the future.


Quote:
Originally Posted by cascade9 View Post
Far more likely to be some unity issue than intel video drivers problem
Agree. Considering the Intel video drivers (even if improbable) is just one of those issues that need to be examined in finding a solution.
 
Old 11-10-2013, 11:04 AM   #12
Steve R.
Member
 
Registered: Jun 2009
Location: Morehead City, NC
Distribution: Ubuntu 13.10
Posts: 207

Original Poster
Rep: Reputation: 43
Success. . Once again, the Asus GT630-SL-2GD3-L graphic card successfully works with computer "A".

Since today is a three day weekend, I decided to take another stab at this. It appears that an associated, but unknown, Nvidia program may have been causing the problem by "locking" the computer "A" display to the nvidia 3.04 driver. I noticed in computer "B" that the nvidia driver was version 3.19. I took a more aggressive approach in removing everything nvidia on computer "A". The initial re-boot on computer "A" (video) failed, but in the subsequent reboot the video worked.

Under Ubuntu's systems settings; Computer "A" still does not show the nvidia proprietary drivers. However issuing the command below (from the terminal) does show that the nvidia 3.19 driver is now in use.
Code:
jockey-kde
In researching this issue, I noticed a lack of information on how to actually use jockey from the command line. The options for using jockey can be displayed by using the code below.
Code:
jockey-text --help
Also many posts suggested the following sequence of commands issued in the terminal when upgrading/changing the video drivers.
Code:
sudo service lightdm stop

(type the command line code to remove and add the graphic card drivers)

sudo service lightdm start

Last edited by Steve R.; 11-15-2013 at 10:38 AM. Reason: Wording fix
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Graphic Card Problem / Asus ENGTS 450 Arny006 Linux - Newbie 2 08-19-2011 09:29 AM
How to turn off Nvidia g210M graphic card of Asus 80vt in Fedora 15 tun025 Linux - Laptop and Netbook 1 06-22-2011 09:35 PM
Installing new graphic card on an ASUS TUSL-L motherboard iqbala Linux - Hardware 8 04-21-2009 05:55 AM
asus crosshair and graphic card and sound card help cobra1981 Linux - Hardware 6 07-10-2007 05:45 PM
Strange problems with Asus/nVidia graphic card and wireless card Maladjez Linux - Hardware 2 02-28-2007 09:46 AM


All times are GMT -5. The time now is 04:49 PM.

Main Menu
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
identi.ca: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration