We do not support mobile devices or Macs

Emerson · 08-26-2016, 04:52 PM

Many years I've been living happily without a single website failing on me, using Linux.
Today I wanted to register at DSNAP website and couldn't. I fired an email to the webmaster and ... "we do not support mobile devices or Macs". I guess "mobile devices" means Android/Linux is not supported.
Ain't that great, a government website decided not to follow web standards and is choosing by OS who can access government services and who cannot.

Rinndalir · 08-26-2016, 05:27 PM

Change your useragent string.

Emerson · 08-26-2016, 05:41 PM

I do not think it was the issue. I filled all fields with data and the error was: please insert a valid SSN. The SSN definitely was valid, the web page gave an error as I left it blank.

Rinndalir · 08-26-2016, 05:45 PM

What do you think was the issue?

Emerson · 08-26-2016, 05:48 PM

I think the web page failed to read the data I entered, treating the field as empty. Unfortunately Chromium is the only browser I currently have, no possibility to install FF or any other browser.

Rinndalir · 08-26-2016, 06:02 PM

Sounds like a data read failure then. Oh well.

DavidMcCann · 08-27-2016, 11:31 AM

If I had a government website fail like that, I'd complain to my MP. Can't you do the US equivalent?

dugan · 08-28-2016, 02:32 PM

Next time, don't tell them you're using Linux.

(Note: yes, I'm serious. It's irrelevant because from their point of view, your platform is the browser, not the OS).