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thanks |
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It could be a coincidence on Acers part... My Acer tech support query has been elevated to level 2, but I must wait until Monday till level 2 techs are available. Level 1 wanted my BIOS upgraded before proceeding. |
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I second that; sue; indubitably-
:hattip: |
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http://i1353.photobucket.com/albums/...5F1EF89C3C.jpg LEGACY BOOT (FOR COMPARISON) http://i1353.photobucket.com/albums/...5DD18CA276.jpg UEFI SECURE BOOT ENABLED (LOCKED IN AND GRAYED OUT) http://i1353.photobucket.com/albums/...5DC77B0457.jpg UEFI SECURE BOOT ENABLED (LOCKED IN AND GRAYED OUT) CLOSE UP http://i1353.photobucket.com/albums/...5DC48E0340.jpg As you can see its grayed out. Unlike the other options, I am unable to toggle it. That makes me mad to hear that I should be able to unlock secure boot. I don't want to sue them, I would just like to disable it. |
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https://www.google.com/#hl=en&sugexp...w=1440&bih=736 Still looking to try to help- |
I'll post back next week when I get a hold of Acer Tech Level 2 support. :S
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If I learned anything from this. Make sure you play with the BIOS settings before you buy. |
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Acer Tech Level 2 support informed me that a BIOS password must be set to disable secure boot.
Strange as I have never put a password on the BIOS before. I have a bad tendency to forget passwords that I never user. I wrote the password on the back of the laptop. |
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Have you now the Secure Boot disabled? |
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Thanks for posting back. While I can see the reason for setting up that password when disabling Secure Boot, this should without any question have at least been documented in the manual.
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great work snmcdonald this is good to know
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I talked to three different level 1 techs and the one that recommended me to level 2 did not write up an advance notice so I had to re-explain the whole scenario on Monday to another level 1 tech. I doubt they will record it, hopefully somebody with this Acer problem stumbles upon this thread. Quote:
I do feel stupid though, the solution is so simple. I've never bothered with BIOS passwords though. |
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