LeeHA

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Hi there

One of our machines is running Suse 10.0 and up till today was still ok.
Now it will not open Thunderbird, it just quit straight away. Run it from termminal and got

Ok not good, so after searching this forum, I noticed people like a stack trace so I did that and got.
Any idea's what might be up?

I read somewhere about the Style fault, but restored those to defaults, no effect.

Is there a way to start it in 'safe mode'? thinking it might be a theme that's caused it to crash, any other way to eleminate that?

Sorry to bother you, it was a rouge theme, Although it doesn't appear in the help screen you can start thunderbird in safe mode with -safe-mode option, then I disabled and removed the themes, works perfectly again.
Note to self, don't install themes !



Thanks.

weibullguy

What have you found by Googling the actual problem?Have you already tried any of the many solutions to that problem found in a Google search? That's also a Mozilla issue, not specifically a Thunderbird issue (could happen in Firefox too).

LeeHA

Hi weibullguy, well I actually found google to be quite unhelpful in finding a solution to my problem, found plenty of segfault posts by no solutions, I searched here and only found 1 other thread related to the issue which again solution never found.
Thankfully I back traced what I did, which was to apply a theme, restarted in safe mode, removed the theme and all was sweet again, but NOTHING told me to do that via search.
Maybe I didn't search for the right keywords, I tried "thunderbird seg fault suse 10", "thunderbird seg fault", "GTK_IS_WIDGET (widget)' failed" amongst other keywords all yeilded very poor results. Its ok telling people to use the search, but ya gota know what to search for first!
Anyway, like I said, I fixed the problem myself in the end.

Oh and on a side note, I SO disagee with that, its a TOTAL PITA! having to use 2 browsers cos there are no 64bit plugins! just for starters, but that's another subject

weibullguy

If you had searched the actual error messageyou would have found pages of this problem (mostly with Firefox). Many of those were related to themes that, when changed, resolved the problem. You just didn't know what to Google. In any event, glad you fixed it.

If you use a standards-compliant distro, then x86_64 shouldn't be a PITA. Why use two browsers? Just use the 32-bit version if the plugins are important. Did you think the internet was going to be faster using a 64-bit browser?

"Pure" 64-bit is more of a PITA (not much more), but that's because x86_64 is a multilib architecture. Ergo, pure 64-bit is NOT standards-compliant. If you put 64-bit libraries in /lib, you won't have many problems as long as you build everything yourself. You will run into problems trying to use things like Acrobat Reader, precompiled Java, etc. The solution is simple, but your system is, technically, broken. The same is true if you have an x86_64 system and use a pure 32-bit distro.

LeeHA

Fair enough, I didn't know which part of the statement was the error message, thought the first bit was, where the ending related to the application, I did (incorrectly) ignore the firefox references thinking it related to a different app.

As for using 2 browsers, I can only print from the 64bit browser and the plugin's only work in the 32 bit one, I wouldn't mind if everything worked in one or the other, but this half and half thing is driving me

mscroggi

It appears you can remove the libflashsupport package and it will fix this issue..