Then she is presented with the attached file.
well install the .deb then , this is Ubuntu
when you click on the "install voice and video " there is a menu for 32 bit and 64 bit .deb and .rpm's
install it and put a link from ( i am assuming Gnome) the applications list to the desktop
there is a r-click menu option for that .It is a built in option with Gnome
so what is the issue
r-click on the app name and select desktop and or toolbar .