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Old 01-07-2012, 11:25 AM   #1
Gins
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My computer is locked; configure computer icon doesn't respond


I need some urgent help. I am running Mandriva 2010. I can't configure computer. I can't configure the printer. The sound icon is there. When I play music from YouTube, no sound is there.

I tried in vain to update.

There was a pop up message to update the computer.I accepted it and updated. In the middle of that process it stopped complaining some dependency problem.

Now I can't print anything. I clicked the icon. It doesn't respond.
I tried the icon 'computer your computer'. It doesn't respond.
I can write letters using the Open Office program; however, I can't print my letters.

I can go to the Internet.
I badly need your help.
--------------------------------------------------------------------------------------------------------
I hope one of you could find some solution in CLI.
The shell works.
I can write all the commands and also log in as a root user.

I tried the command 'lp' on the CLI.
The following is the result. It didn't print out.

I have a file called 'KTH'. So I tried to print it out. My printer is HP Deskjet 5652.
It is old; however, it works.

[nissanka@localhost ~]$ lp KTH
request id is Deskjet-5600-665 (1 file(s))
[nissanka@localhost ~]$

Last edited by Gins; 01-07-2012 at 03:13 PM.
 
Old 01-08-2012, 04:25 AM   #2
Thor_2.0
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Quote:
it stopped complaining some dependency problem.
Hi, my humble experience in that matter is that the update does'nt continue/start until de dependencies are solved. So, I'm pretty confident this is okay.
Quote:
My printer is HP Deskjet 5652. It is old; however, it works.
What do you mean ... "old" ... I've got a deskjet 520 here...no issues here...

Let's start with what we've got and work our way through. Issue a ps -A command and see if CUPS is in the list. CUPS is needed (as you know) to print. If it's in there, try to access the pace with the loopback address and on port 631:

http://127.0.0.1:631

and see what the config says about the printer, it should be in there...

Next, sound. Issue this in the console

Quote:
alsamixer
and see if the main is'nt muted (by accident) - what I had to try (just last week) is set the sound up in the ... login screen (GDM, right top there's a speaker - you may have to hover the mouse over it)

I'll keep this thread on the scope!

Good luck

Thor
 
Old 01-08-2012, 11:35 AM   #3
Gins
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Thanks Thor for the reply. This is a tough question, because you are the only one who answered my question.

The printer HP 5652 is an old model. I think it came to the market some 15 years ago; however, it works fine. That is why I have written that it works fine.
I bought it in late 90s.

There is no entry about 'cups' in ' ps -A' output

…........................................................................................
[nissanka@localhost ~]$ ps -A
PID TTY TIME CMD
1 ? 00:00:00 init
2 ? 00:00:00 kthreadd
3 ? 00:00:00 migration/0
4 ? 00:00:00 ksoftirqd/0
5 ? 00:00:00 watchdog/0
6 ? 00:00:00 events/0
7 ? 00:00:00 cpuset
8 ? 00:00:00 khelper
9 ? 00:00:00 netns
10 ? 00:00:00 async/mgr
11 ? 00:00:00 kintegrityd/0
12 ? 00:00:00 kblockd/0
13 ? 00:00:00 kacpid
14 ? 00:00:00 kacpi_notify
15 ? 00:00:00 kacpi_hotplug
16 ? 00:00:00 kseriod
17 ? 00:00:00 khungtaskd
18 ? 00:00:00 pdflush
19 ? 00:00:00 pdflush
20 ? 00:00:00 kswapd0
21 ? 00:00:00 aio/0
22 ? 00:00:00 crypto/0
31 ? 00:00:00 kpsmoused
43 ? 00:00:00 ksuspend_usbd
44 ? 00:00:00 khubd
45 ? 00:00:00 usbhid_resumer
59 ? 00:00:00 ata/0
60 ? 00:00:00 ata_aux
63 ? 00:00:00 scsi_eh_0
64 ? 00:00:00 scsi_eh_1
73 ? 00:00:00 scsi_eh_2
74 ? 00:00:00 scsi_eh_3
77 ? 00:00:00 scsi_eh_4
78 ? 00:00:00 scsi_eh_5
81 ? 00:00:00 scsi_eh_6
82 ? 00:00:00 scsi_eh_7
84 ? 00:00:00 kjournald
113 ? 00:00:00 udevd
457 ? 00:00:00 edac-poller
538 ? 00:00:00 kconservative/0
539 ? 00:00:00 kondemand/0
540 ? 00:00:00 kstriped
578 ? 00:00:00 mount.ntfs-3g
581 ? 00:00:00 mount.ntfs-3g
584 ? 00:00:00 mount.ntfs-3g
766 ? 00:00:00 syslogd
770 ? 00:00:00 acpid
802 ? 00:00:00 klogd
819 ? 00:00:00 dbus-daemon
835 ? 00:00:00 hald
837 ? 00:00:00 console-kit-dae
902 ? 00:00:00 hald-runner
998 ? 00:00:00 hald-addon-inpu
1007 ? 00:00:00 hald-addon-cpuf
1008 ? 00:00:00 hald-addon-acpi
1009 ? 00:00:00 hald-addon-stor
1036 ? 00:00:00 kdm
1039 tty7 00:03:29 X
1040 ? 00:00:00 kauditd
1042 ? 00:00:00 kdm
1050 ? 00:00:00 dbus-launch
1051 ? 00:00:00 dbus-daemon
1184 ? 00:00:00 hd-audio0
1202 ? 00:00:00 hald-addon-stor
1479 ? 00:00:00 crond
1508 ? 00:00:00 atd
1592 ? 00:00:00 udevd
1706 ? 00:00:00 ifplugd
2002 ? 00:00:00 dhclient
2057 ? 00:00:00 vnstatd
2145 ? 00:00:00 avahi-daemon
2155 ? 00:00:00 hddtemp
2159 ? 00:00:00 avahi-daemon
2168 ? 00:00:00 vmware-usbarbit
2205 ? 00:00:00 cupsd
2285 ? 00:00:31 preload
2318 ? 00:00:00 udevd
2617 ? 00:00:00 mandi
2631 tty1 00:00:00 mingetty
2632 tty2 00:00:00 mingetty
2633 tty3 00:00:00 mingetty
2634 tty4 00:00:00 mingetty
2635 tty5 00:00:00 mingetty
2636 tty6 00:00:00 mingetty
4545 ? 00:00:00 startkde
4573 ? 00:00:00 gpg-agent
4610 ? 00:00:00 dbus-launch
4611 ? 00:00:00 dbus-daemon
4643 ? 00:00:00 s2u
4709 ? 00:00:00 kdeinit4
4710 ? 00:00:00 klauncher
4712 ? 00:00:10 kded4
4734 ? 00:00:00 gam_server
4753 ? 00:00:04 soffice.bin
5260 ? 00:00:00 kwrapper4
5261 ? 00:00:00 ksmserver
5263 ? 00:00:06 kwin
5265 ? 00:00:00 kglobalaccel
5267 ? 00:00:09 plasma-desktop
5269 ? 00:00:00 knotify4
5274 ? 00:00:00 kaccess
5281 ? 00:00:00 nepomukserver
5284 ? 00:00:00 krunner
5287 ? 00:00:00 kio_file
5289 ? 00:00:00 kmix
5291 ? 00:00:00 knotes
5292 ? 00:10:23 firefox
5297 ? 00:00:00 gconfd-2
5298 ? 00:00:00 pam-panel-icon
5299 ? 00:00:00 polkit-gnome-au
5310 ? 00:00:01 pulseaudio
5313 ? 00:00:00 polkitd
5317 ? 00:00:00 rtkit-daemon
5326 ? 00:00:00 klipper
5327 ? 00:00:00 xsettings-kde
5330 ? 00:00:00 gconf-helper
5333 ? 00:00:00 pam_timestamp_c
5335 ? 00:00:00 korgac
5355 ? 00:00:00 firefox <defunct>
5359 ? 00:00:00 gvfsd
5364 ? 00:00:00 gvfs-fuse-daemo
5812 ? 00:07:03 plugin-containe
10025 ? 00:00:00 konsole
10028 pts/1 00:00:00 bash
10056 pts/1 00:00:00 ps
31605 ? 00:00:00 notification-da
[nissanka@localhost ~]$



….............................................................................................. .
[nissanka@localhost asound]$ cat version
Advanced Linux Sound Architecture Driver Version 1.0.20.
[nissanka@localhost asound]$
…................................................................................................... ............
[nissanka@localhost asound]$ cat version
Advanced Linux Sound Architecture Driver Version 1.0.20.
…................................................................................................... ............
[nissanka@localhost asound]$ cat devices
0: [ 0] : control
1: : sequencer
4: [ 0- 0]: hardware dependent
16: [ 0- 0]: digital audio playback
17: [ 0- 1]: digital audio playback
24: [ 0- 0]: digital audio capture
26: [ 0- 2]: digital audio capture
32: [ 1] : control
33: : timer
40: [ 1- 0]: raw midi
[nissanka@localhost asound]$

…................................................................
[nissanka@localhost asound]$ cat cards
0 [VT82xx ]: HDA-Intel - HDA VIA VT82xx
HDA VIA VT82xx at 0xfebfc000 irq 17

1 [UART ]: MPU-401 UART - MPU-401 UART
MPU-401 UART at 0x330, irq 5
[nissanka@localhost asound]$

….............................................................................................. .....
[nissanka@localhost asound]$ cat pcm
00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1
00-01: ALC888 Digital : ALC888 Digital : playback 1
00-02: ALC888 Analog : ALC888 Analog : capture 1
[nissanka@localhost asound]$
…...................

[nissanka@localhost proc]$ cat dma
2: floppy
3: parport0
4: cascade
…...........................................
[nissanka@localhost proc]$ cat fb
0 VESA VGA
[nissanka@localhost proc]$
….........................................................................
[nissanka@localhost cups]$ ls
backend/ cgi-bin/ daemon/ driver/ filter/ monitor/ notifier/
[nissanka@localhost cups]$
…............................................................

I looked at 'alsamix'. There is no 'M' . However, I don't know how to manipulate it.
Please tell me what to do now.

Last edited by Gins; 01-08-2012 at 11:39 AM.
 
Old 01-08-2012, 08:49 PM   #4
frankbell
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Quote:
Originally Posted by Gins View Post
2205 ? 00:00:00 cupsd
I can't comment on your larger issue, but this is the cups daemon shown by your ps command.
 
Old 01-09-2012, 08:44 AM   #5
Gins
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Thanks frankbell
I badly need help from you all.

The computer works fine. I can go to the Internet. Only the printer and sound are dead.
 
Old 01-09-2012, 09:59 AM   #6
Thor_2.0
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Okay...as frankbell pointed out, cupsd (the Cups Daemon - a service in Linux is also called a Daemon, hence the d) seems to be up and running, let's see what the service has to tell about the printer. Look up this page

(I think you have to be able to click tru on the link right here)

Does a webpage appear? Okay, if so, look up the Cups site for more info on how to poke the printer to life...

Okay, the alsamixer is a console application, once in the console just enter "alsamixer" and hit enter. The screen is pretty easy to follow. Look for the "sliders", there should be some "red" - just press the plus key to push it all the way up...

I'll check up shortly, dont panic...

Thor
 
Old 01-11-2012, 09:28 AM   #7
Gins
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Thanks Thor
I looked at the Cups site and registered.
This is too tough for me. I will re-install the Mandriva software.
This is an easy step.
I just have to save all the work on CDs.
 
Old 01-11-2012, 11:04 AM   #8
unSpawn
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Quote:
Originally Posted by Gins View Post
I looked at the Cups site and registered. This is too tough for me. I will re-install the Mandriva software.
No, shouldn't need to do that. Re-installing a complete OS to "fix" a software problem is in ninety nine per cent of the cases completely unnecessary. For HP printers you also want the hpijs and hplip packages because they include a HP system service, the printer driver (/usr/share/ppd/HP/hp-deskjet_5652.ppd.gz) and setup / diagnostic tools. http://hplipopensource.com/hplip-web...skjet_520.html says the 520 only works on a parallel port so it should be easy to configure (see 'hp-setup') and diagnose. if you've got all those packages and dependencies installed and the service running I'd look at /var/log/cups/access_log, /var/log/cups/page_log and /var/log/cups/error_log first. Maybe it shows some clues.
 
Old 01-11-2012, 02:09 PM   #9
Gins
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Thanks unSpawn

Even the sound icon is dead. So I have 2 grave problems.
 
Old 01-13-2012, 11:48 AM   #10
Thor_2.0
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No, shouldn't need to do that. Re-installing a complete OS to "fix" a software problem is in ninety nine per cent of the cases completely unnecessary
...and you lose a great opportunity to learn something. Of course, I can concur with you, a re-install will save (valuable) time if your primary goal is to get the system afloat...

So, both options are valid...just make a back-up will ya?

Thor
 
Old 01-13-2012, 01:43 PM   #11
Gins
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Thanks Thor

As you correctly mentioned it has to do with time.
I have very little time to attend these things.
I am in the process of copying all the important stuff to CDs.
I will install Mandriva, Fedora Core and Ubuntu.
I have done these things in the past.
I hope LILO works still.
I dealt with LILO some 4 years ago.
You may have some other thoughts to install several operating systems.
Let me know if you have some ideas.
[ I have already downloaded those operating systems and burnt to DVDs. As the Internet works, I have no difficulty in downloading.]
 
Old 01-13-2012, 03:05 PM   #12
Thor_2.0
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Quote:
As you correctly mentioned it has to do with time.
I have very little time to attend these things.
In that case, a reinstall is the best option. You (seem to) need Linux as a workhorse not an educational vehicle, in that case, any option we present other than a reinstall may just be a waste of your valuable time...

Quote:
I am in the process of copying all the important stuff to CDs.
Good thinking.

LILO, now, there's something else. Can I tempt you to consider Grub instead?

Ehrm - and I ask anyone here to please correct me because this is just an afterthought - a harddrive can have four partitions, making the partitioning scheme per OS a challenge. Have you got multiple drives? If not, maybe one PC per OS (as I do here) and a KVM switch, just to keep stuff clean...

At any rate, I will keep this thread on the list, just to "be there" with you

Thor
 
Old 01-14-2012, 07:12 AM   #13
unSpawn
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Quote:
Originally Posted by Thor_2.0 View Post
a harddrive can have four partitions
You're thinking primary partitions. GRUB can boot a gazillion installations no matter what primary or extended partition they reside in.
 
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Old 01-14-2012, 01:49 PM   #14
Thor_2.0
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@ unSpawn

Quote:
You're thinking primary partitions. GRUB can boot a gazillion installations no matter what primary or extended partition they reside in.
Thanks, I learned something again, you made my weekend!

Thor
 
Old 01-14-2012, 01:55 PM   #15
unSpawn
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Well, actually thank you for trying to help a befuddled fellow LQ member...
 
  


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