I'm trying to help someone save their files from a dead windows installation, they're in the US while I'm in the UK so please bear in mind I have no access to her PC.
Her problem is that she can't log into windows, the PC was set up by an ex-boyfriend and she doesn't know the passwords, it's never asked her for one before now. She says it's logging her in then immediately logging out. Anyways, it looks like her files should probably be intact so I had her download and burn a Mandrake Move iso.
The problem is that the PC is not booting from the CD-ROM, I suspect this is down to BIOS settings but she doesn't know how to get into her BIOS and the info disappears too quickly for her to read anything. I've tried having her press F1 and Del as the PC boots but it's not playing
So, I figured the easiest solution is a floppy boot disk that will run the CD-ROM, is this possible and if so, how would I go about creating one (on her other Windows XP machine)
I did suggest taking her hard disk out of the PC and putting it in the other as a slave but she doesn't feel confident enough to do this.
Thanks in advance