creating files from windows on a samba share gives read-only permissions.
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Depending on how much trafic you get on your samba server, you could modify the "log level" directive in your smb.conf file and have a user create a new file and see what your logs say
log level = 3
I also stumbled on the "force create mode"/"force directory mode". Now, if I were you, I would thoroughly read the smb.conf man pages to see if there are other directives that would be better, but that may be another option.