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Old 11-06-2009, 10:46 AM   #1
kenneho
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Registered: May 2003
Location: Oslo, Norway
Distribution: Ubuntu, Red Hat Enterprise Linux
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HP's "Quality Center": Create tickets by email?

Hi.


Our organization have been using Quality Center (QS) for a while, and I've just gotten started with it. One feature it lacks is the ability to create and update tickets by email; for example, I'd like to be able to create tickets by respond to a email request with a BCC to QS, which in turn creates the ticket.

Does anyone know if QS support this feature? If not: Is there a perl/shell/python API which I can use to create tickets?


Best regards,
kenneho
 
  


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