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Old 10-02-2010, 10:07 PM   #1
lauriej
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Thunderbird quits when sending new message


sending a new message with Thunderbird 3.0.6. in Opensuse 11.2 causes the program to quit.
There are no error messages & this is a recent problem after Opensuse online update.
I installed Opera which works OK except I cannot import anything from Thunderbird.
Any help to repair Thunderbird and/or importing mail & settings into Opera will be appreciated.
 
Old 10-03-2010, 12:10 AM   #2
{BBI}Nexus{BBI}
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You could try starting Thunderbird via a terminal. It might give you an error message in the terminal when it quits.
 
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Old 10-03-2010, 01:05 AM   #3
lauriej
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thunderbird quits

I tried opening thunderbird in a terminal & it opened as per normal.
every thing that I tried in thunderbird worked except send new message, then the program quit with no error message.
Tried a second time and noticed the following below my last attempt:
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).

Last edited by lauriej; 10-03-2010 at 01:10 AM.
 
Old 10-03-2010, 01:40 AM   #4
{BBI}Nexus{BBI}
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Here's something you could try: Starting Thunderbird in Safe Mode.

If the above is of no help and you really want to get into the nitty gritty of finding out what might be going on, there's instructions on how to debug in openSUSE here: Bugreport application crashed.

I don't know what you mean by 'import settings' but you can certainly import your mail from Thunderbird to Opera. See here: Import your messages.

Last edited by {BBI}Nexus{BBI}; 10-03-2010 at 01:45 AM.
 
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Old 10-04-2010, 06:17 AM   #5
lauriej
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Thunderbird quits

I tried thunderbird in safe mode, It launched as normal but still shuts down when attempting to send new emails.
on looking at konsole after tbird shutdown the following message was shown:
thunderbird -safe-mode
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
/usr/lib64/thunderbird/thunderbird-bin: symbol lookup error: /usr/lib64/gio/modules/libgiolibproxy.so: undefined symbol: g_proxy_resolver_get_type

Since discovered that Gpodder & Gimp will not fully start up & they also give similar "NSS_USE_SHARED_DB type" messages.

I will try to learn about debugging in the near future, any help till then is greatly appreciated.
 
  


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