System Updater Crashes

athomas · 07-19-2010, 09:35 AM

Just installed RHEL5, and off the bat, I get this when trying to update via command line yum, or via the Software Updater GUI yum frontend.

Code:

Component: pirut
Summary: TB3518121c rpcServer.py:168:getServer:SSLCertificateFileNotFound: ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT

Traceback (most recent call last):
  File "/usr/sbin/pup", line 617, in ?
    main()
  File "/usr/sbin/pup", line 609, in main
    pup = PackageUpdater(not options.autoapply, options.config)
  File "/usr/sbin/pup", line 84, in __init__
    GraphicalYumBase.__init__(self, False, config)
  File "/usr/lib/python2.4/site-packages/pirut/__init__.py", line 137, in __init__
    plugin_types=(yum.plugins.TYPE_CORE,))
  File "/usr/lib/python2.4/site-packages/yum/__init__.py", line 139, in doConfigSetup
    errorlevel=errorlevel)
  File "/usr/lib/python2.4/site-packages/yum/__init__.py", line 205, in _getConfig
    self.plugins.run('init')
  File "/usr/lib/python2.4/site-packages/yum/plugins.py", line 176, in run
    func(conduitcls(self, self.base, conf, **kwargs))
  File "/usr/lib/yum-plugins/rhnplugin.py", line 110, in init_hook
    login_info = up2dateAuth.getLoginInfo()
  File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 217, in getLoginInfo
    login()
  File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 168, in login
    server = rhnserver.RhnServer()
  File "/usr/share/rhn/up2date_client/rhnserver.py", line 149, in __init__
    self._server = rpcServer.getServer()
  File "/usr/share/rhn/up2date_client/rpcServer.py", line 168, in getServer
    raise up2dateErrors.SSLCertificateFileNotFound(msg)
SSLCertificateFileNotFound: ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT

Local variables in innermost frame:
lang: en_US
rhns_ca_cert: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
log: <up2date_client.up2dateLog.Log instance at 0x85d2f80>
proxyUser: None
cfg: <up2date_client.config.Config instance at 0x85d2ef0>
ca: ['/usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT']
rhns_ca_certs: ['/usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT']
proxyPassword: None
proxyHost: None
s: <RetryServer for /XMLRPC>
refreshCallback: None
serverUrls: ['https:///XMLRPC']
env: LANG
msg: ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
serverList: <up2date_client.rpcServer.ServerList instance at 0x85d2dd0>

No idea how to fix this, also... Add/Remove Software does the exact same thing.

smoker · 07-19-2010, 11:17 AM

Apparently the required certificate is not found. I suggest talking to Redhat, since you've paid. You have paid, haven't you ?

athomas · 07-19-2010, 11:24 AM

Yes, my work has paid, It's a government machine.