RHEL 6.4 GUI constantly cycling after update

hagcomcol · 02-25-2013, 12:53 PM

I just recently updated three RHEL 6.4 virtual servers. After some boot problems and another reboot, the GUI console will not come up, it constantly cycles. After looking at the xorg logs, I found that the console keeps getting detached and I'm now getting a segmentation fault in the xorg package. Xorg logs will be cheerfully supplied if requested.

This only happened after I upgraded to kernel-2.6.32-358.el6.x86_64.

John VV · 02-25-2013, 03:21 PM

rhel6.4 was only released last week

was this a BETA TESTING ONLY install that was then "updated"

if so you might want to reinstall using the official release of 6.4

also with kernel updates any proprietary drivers will need to be reinstalled

please post the errors in /var/log/xorg.log

hagcomcol · 02-26-2013, 11:05 AM

Thanks for the reply. The updates I downloaded and installed came from the RHEL official depo. Believe me, when I say that I don't beta test anything! The relevant boot/shutdown messages and the xorg.0.log are attached.

John VV · 02-26-2013, 11:46 AM

the xorg log shows a few (EE)'s
one is the 3.5 in floppy
"(EE) open /dev/fb0: No such device"

adding

Quote:

modeprobe floppy

to the boot line ( IF wanted ) or manually in the terminal if you only need the 3.5 floppy sometimes

but that is NOT critical ,just cosmetic

the segfault error on the other hand is a problem
-----
Question ?
Are you using a hand held tablet as a monitor and keyboard ?
this section is a bit telling

Quote:

[ 36.390] (==) Using default built-in configuration (39 lines)
[ 36.390] (==) --- Start of built-in configuration ---
[ 36.390] Section "Device"
[ 36.390] Identifier "Builtin Default cirrus Device 0"
[ 36.390] Driver "cirrus"
[ 36.390] EndSection
[ 36.390] Section "Screen"
[ 36.390] Identifier "Builtin Default cirrus Screen 0"
[ 36.390] Device "Builtin Default cirrus Device 0"
[ 36.390] EndSection
[ 36.390] Section "Device"
[ 36.390] Identifier "Builtin Default vesa Device 0"
[ 36.390] Driver "vesa"
[ 36.390] EndSection
[ 36.390] Section "Screen"
[ 36.390] Identifier "Builtin Default vesa Screen 0"
[ 36.390] Device "Builtin Default vesa Device 0"
[ 36.390] EndSection
[ 36.390] Section "Device"
[ 36.390] Identifier "Builtin Default modesetting Device 0"
[ 36.390] Driver "modesetting"
[ 36.390] EndSection
[ 36.390] Section "Screen"
[ 36.390] Identifier "Builtin Default modesetting Screen 0"
[ 36.390] Device "Builtin Default modesetting Device 0"
[ 36.390] EndSection
[ 36.390] Section "Device"
[ 36.390] Identifier "Builtin Default fbdev Device 0"
[ 36.390] Driver "fbdev"
[ 36.390] EndSection
[ 36.390] Section "Screen"
[ 36.390] Identifier "Builtin Default fbdev Screen 0"
[ 36.390] Device "Builtin Default fbdev Device 0"
[ 36.390] EndSection
[ 36.390] Section "ServerLayout"
[ 36.390] Identifier "Builtin Default Layout"
[ 36.390] Screen "Builtin Default cirrus Screen 0"
[ 36.390] Screen "Builtin Default vesa Screen 0"
[ 36.390] Screen "Builtin Default modesetting Screen 0"
[ 36.390] Screen "Builtin Default fbdev Screen 0"
[ 36.390] EndSection
[ 36.390] (==) --- End of built-in configuration ---

and looks related to the seg-fault
------

Quote:

[ 37.863] (EE)
[ 37.863] (EE) Segmentation fault at address 0x7f07c7a61a00
[ 37.863]
Fatal server error:
[ 37.863] Caught signal 11 (Segmentation fault). Server aborting
[ 37.863]
[ 37.863] (EE)
Please consult the Red Hat, Inc. support
at https://www.redhat.com/apps/support/

Have you opened a ticket with red hat ?

Quote:

[ 37.862] (EE) 4: /usr/lib64/xorg/modules/drivers/cirrus_drv.so (cirRefreshArea+0xce) [0x7f07c8e2757e]

there might and are likely more ,but
i would start with a text boot into "root" and reinstall that

Code:

yum provides */cirrus_drv.so
---- then from the list ---
yum reinstall xorg-x11-drv-cirrus
--- then 
yum provides */libshadowfb.so
---- then from the list ---
yum reinstall xorg-x11-server-Xorg

if that dose not get things back in order
rename "/etc/X11/xorg.conf" to "/etc/X11/xorg.conf.off "
and reboot it using the std RHEL udev to configure the devices

hagcomcol · 02-27-2013, 10:25 AM

Quote:

Originally Posted by John VV

Question ?
Are you using a hand held tablet as a monitor and keyboard ?
this section is a bit telling

We're running all of our RHEL 6 servers as VM's so they have a virtual monitor and video controller from Citrix. It has always worked with previous releases of the kernel.

Quote:

Originally Posted by John VV

there might and are likely more ,but
i would start with a text boot into "root" and reinstall that

Code:

yum provides */cirrus_drv.so
---- then from the list ---
yum reinstall xorg-x11-drv-cirrus
--- then 
yum provides */libshadowfb.so
---- then from the list ---
yum reinstall xorg-x11-server-Xorg

I reinstalled the two items listed above and rebooted the server. The GUI console is still cycling like before.

Quote:

Originally Posted by John VV

if that dose not get things back in order
rename "/etc/X11/xorg.conf" to "/etc/X11/xorg.conf.off "
and reboot it using the std RHEL udev to configure the devices

I went to the /etc/X11 directory to rename the file and this is what I found...

Code:

[root@hcc-wbx X11]# ls -la
total 44
drwxr-xr-x.   6 root root  4096 Feb 25 09:23 .
drwxr-xr-x. 126 root root 12288 Feb 27 10:48 ..
drwxr-xr-x.   2 root root  4096 Jun 28  2011 applnk
drwxr-xr-x.   2 root root  4096 Aug  1  2012 fontpath.d
-rwxr-xr-x.   1 root root  1328 Jan  9 08:38 prefdm
drwxr-xr-x.   4 root root  4096 Feb 25 09:27 xinit
-rw-r--r--.   1 root root   547 Nov 20  2009 Xmodmap
drwxr-xr-x.   2 root root  4096 Jan  9 16:34 xorg.conf.d
-rw-r--r--.   1 root root   493 Nov 20  2009 Xresources
[root@hcc-wbx X11]#

As you can see, there is no xorg.conf file to be found anywhere. I even went to the root folder and executed a "find" to search for it.

Any suggestions would be welcome. BTW, we have a self-support subscription to Red Hat so I'm on my own for this one.

John VV · 02-27-2013, 02:27 PM

contact " Citrix" and update there software to run rhel6.4