Keyboard & mouse "frozen" at Ubuntu 14.04 LTS installation welcome screen
I am running Ubuntu 12.04 LTS on a 500 GB internal HD. I want to install Ubuntu 14.04 LTS on a 1 TB internal HD and set it as the primary boot drive.
I downloaded the Ubuntu 14.04 LTS iso and burned it to a DVD. When I load the DVD while in Ubuntu 12.04 LTS, nothing happens. I then went to the BIOS and set the DVD as the primary boot drive and re-started. This brings me to the welcome screen but I am unable to proceed because the keyboard and mouse are both "frozen." I checked the physical connections and they are OK. How can I fix this so that I can proceed with the installation? Thank you. kjmorris |
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how did you create the dvd? did you do something to make the (supposedly new) drive your "primary" drive? can you still boot to 12.04 normally? |
Keyboard & mouse "frozen" at Ubuntu 14.04 LTS installation welcome screen
>there's no need for that. instead you can tell grub to boot from the new install by default; but grub is still (most probably) installed to
> /dev/sda. I was just being extra-cautious here - a few years ago, I accidentally installed Ubuntu over a partition that I had wanted to keep, so I meant that I would verify boot order in the BIOS, etc. Overkill, probably, but I try to keep myself from doing dumb things. It's a struggle ... >Quote: >When I load the DVD while in Ubuntu 12.04 LTS, nothing happens. >while in ubuntu? don't you have to reboot? > >how did you create the dvd? I downloaded the iso from Ubuntu and burned it to a DVD using K3b (even though I use GNOME, I've gotten used to K3b which, I believe, is an app for KDE). K3b seemed to recognize the iso as a specific kind of file and I was able to go directly to burning the DVD. Nothing happened when I inserted the iso DVD while still in Ubuntu 12.04. >did you do something to make the (supposedly new) drive your "primary" drive? No. I just formatted the partition in ext4. I assumed that, as you indicated, the installation process would allow me to designate it as the first boot drive. >can you still boot to 12.04 normally? Yes, when I re-set the BIOS boot order to boot first from the HD with 12.04. I'm in 12.04 now. When I insert the iso DVD and re-set the BIOS to boot first from the DVD, I get to the welcome screen of the installation but with both keyboard and mouse disabled. If I could figure out how to get them enabled, I think that I should be able to install 14.04 without any problem. |
it's still possible that something went wrong with the burning process.
most distros have instructions on how to do that properly. ubuntu most probably (99.99%) has. if you decide to burn again: check the md5sums (or whichever cheksums) of your downloaded .iso to make sure it's not corrupted. |
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>it's still possible that something went wrong with the burning process.
>most distros have instructions on how to do that properly. ubuntu most probably (99.99%) has. I re-verified both the downloading and burning instructions and AFIK I have followed both. I have burned the iso to DVD three times. When I am creating the data project in K3b, I get the following message: "The file you are about to add to the project is an ISO9660 image. As such it can be burned to a medium directly since it already contains a file system." So I proceed with the burn. >if you decide to burn again: check the md5sums (or whichever cheksums) of your downloaded .iso to make sure it's >not corrupted. I don't really know what to look for in the md5sum. I did go over the md5sum that was created each time, however, to look for what I would call "anomalies" (I know that this isn't the correct technical term), such as error messages, indications that something failed to install, etc. I found none. |
re: md5sum I followed the instructions on Ubuntu's "HowToMD5SUM" page. The md5sum hash from the downloaded iso and the appropriate hash on the UbuntuHashes page are identical. So, presumably the problem is not with the iso.
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>>This brings me to the welcome screen but I am unable to proceed because the keyboard and mouse are both "frozen.
> >Select the second option on the Ubuntu DVD boot menu. I think it is recovery, you should have several options to >try. Selecting this option and booting might be all you need. I can't get to the DVD boot menu. When the DVD is the primary boot device, the GRUB menu does not display the way it does when the HD is primary. I've tried pressing Enter where I would normally expect to see the GRUB window but this doesn't take me to GRUB. It just takes me to the screen where I choose to run as DVD live or install permanently. After that screen, I no longer have mouse and keyboard functioning. >>When I load the DVD while in Ubuntu 12.04 LTS, nothing happens > >What do you expect to happen? You should be able to access it from the /media directory of Ubuntu 12.04 if you are >booted to it. That obviously won't do anything about installing it. I couldn't remember if the installation program would auto-load or not. I could of course get to the iso in the Downloads folder but I couldn't do anything to initiate the installation program there either. Obviously, I'm just grasping at straws. |
update
As of today, I have tried to install 14.04 LTS for AMD64 from three different media: a DVD that I created from downloading the iso at the Ubuntu site; a DVD that I purchased from On-Disk.com; and a DVD that I bought from Ubuntu. The result is still the same: having selected "install," I am unable to get past the Welcome screen in the "Install" window because the keyboard and mouse are disabled.
My computer has a 64-bit AMD FX-8120 Eight-Core Processor x 8 and 7.9 GB memory. I am trying to install Ubuntu 14.04 LTS in an 845 GB partition (sdb1) on a 1 TB internal hard drive I am currently running Ubuntu 12.04 LTS on a separate 500 GB internal HD (sda1) on the same computer. I do NOT want to upgrade from 12.04, which has been a very buggy experience, but rather I want to make a clean install of 14.04 on the 1 TB HD with it set in the BIOS as the primary boot option. Also, at the first screen where I choose to "install" rather than "try," I tried pressing F6 and selecting "nomodeset." The only thing this changes is the Welcome screen of the Install window which becomes distorted (i.e. stretched out horizontally). |
your style of posting is very confusing. please use quote and code tags where appropriate.
also, it is generally considered bad practice to make 4 (!) posts in a row instead of editing one post. you might want to revise those posts and shorten them to one, deleting the rest (deleting posts is not possible, but you can leave them empty with a simple placeholder like "edited."). |
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You could try disconnecting the 500GB drive and just have the 1TB drive connected internally and then alter the bios to suit?
Fred. |
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