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Old 11-23-2007, 02:00 PM   #1
GeoRanger
LQ Newbie
 
Registered: Mar 2006
Location: Oregon
Distribution: SuSe on AMD64 Athlon
Posts: 9

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Internet disabled after YaST patch update on SUSE 10.1


Hi,

I have 64-bit SUSE 10.1 on an AMD Athlon and with a cable-modem. In case it matters I recently switched from dial-up on an external modem. I had the cable-modem internet connection working in Linux (I was able to browse the web via Firefox.)
I did a patch update through YaST from an online provider that was placed in my configuration by suse_register. Ever since, I have not been able to use the Internet. (Firefox doesn't work and if I go to the YaST update it has an error about not being able to use the online-update provider.)
The computer dual-boots with Windows XP, which is still able to use the Internet.
If I ping 127.0.0.1 I get a reply, but if I ping Google by its IP address I get this:

Quote:
SierraNevada:~ # ping 72.14.207.99
connect: Network is unreachable
Here is what I get with ifconfig. I believe eth5 is the cable modem and eth4 is not hooked up to anything.

Quote:
SierraNevada:~ # ifconfig
eth4 Link encap:Ethernet HWaddr 00:1341:B8:9F
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:58

eth5 Link encap:Ethernet HWaddr 00:1341:B1:33
inet addr:169.254.141.190 Bcast:169.254.255.255 Mask:255.255.0.0
inet6 addr: fe80::213:d4ff:fed1:b133/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:33279 errors:0 dropped:0 overruns:0 frame:0
TX packets:27 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2549942 (2.4 Mb) TX bytes:2394 (2.3 Kb)
Interrupt:66 Base address:0x6000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:213 errors:0 dropped:0 overruns:0 frame:0
TX packets:213 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:15384 (15.0 Kb) TX bytes:15384 (15.0 Kb)
I made sure the firewall was turned off when I tried these things.
Does anyone know what I should try next to get the Internet connection working again? Please let me know if you have any ideas or would like more information.

Thank you,
GeoRanger
 
Old 11-23-2007, 03:58 PM   #2
armandrix
Member
 
Registered: Nov 2005
Location: Brazil
Distribution: slackware64 -current
Posts: 46

Rep: Reputation: 18
Hi GeoRanger

This lines is saying you're connected:

Quote:
Originally Posted by GeoRanger View Post

eth5 Link encap:Ethernet HWaddr 00:1341:B1:33
inet addr:169.254.141.190 Bcast:169.254.255.255 Mask:255.255.0.0
inet6 addr: fe80::213:d4ff:fed1:b133/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:33279 errors:0 dropped:0 overruns:0 frame:0
TX packets:27 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2549942 (2.4 Mb) TX bytes:2394 (2.3 Kb)
I think this is some stuff related with routing.

Do You use "networkmanager" or "kinternet" ??

Once you have cable modem, wich gives you an ip automagically, you don't need kinternet, knetworkmanager can setup routing automatically for you. If you want not to use it you must setup again the network card in the System Management --> network interfaces and set this card as default (check from hwaddr). Or else you can set this from command line, but I think you will have to do it every time you reboot.
 
Old 11-23-2007, 11:40 PM   #3
GeoRanger
LQ Newbie
 
Registered: Mar 2006
Location: Oregon
Distribution: SuSe on AMD64 Athlon
Posts: 9

Original Poster
Rep: Reputation: 0
Internet disabled after YaST patch update on SUSE 10.1

Thank you for your response. I think I installed kinternet back when I was on dialup, but had forgotten about it until you mentioned it. I removed it via YaST. That did not seem to help, but I wonder if a patch was applied to it when I did the update, and perhaps that patch messed something up or re-configured some settings?

I am not sure what you are referring to when you say

Quote:
System Management --> network interfaces
.

YaST on the left side, has "System", "Network devices", and "Network Services". The "Network Devices" selection has a "Network card" on the right side. If I select that, the first pane of the wizard is set to "User controlled with NetworkManager". The next pane is titled "Network Card Configuration Overview" and has three items listed. They are:
Quote:
Name -------------------------------------------------------- IP Address
ASUSTeK K8N4-E Mainboard ----------------------------------- DHCP
ASUSTeK K8N4-E Mainboarb ----------------------------------- Not configured
ASUSTeK Marvell 88E8001 Gigabit Ethernet Controller (ASUS) --- Not configured
Could this indicate a problem? The computer has two on-board network cards but this seems to show three. Also the motherboard is an A8N-SLI, not a K8N4-E. I don't know very much about hardware. Isn't the Marvell device a controller for the two network connections listed above it? If so, why is it even listed on this page at all? (Since it controls the two network connections but is not a network connection itself -- right???)

Thanks for your interest and for your help.
GeoRanger
 
Old 11-26-2007, 08:37 PM   #4
GeoRanger
LQ Newbie
 
Registered: Mar 2006
Location: Oregon
Distribution: SuSe on AMD64 Athlon
Posts: 9

Original Poster
Rep: Reputation: 0
Question

I hope this bump is okay.
Does anyone have any ideas on what I should try next? I will probably reinstall Linux if I can't get this fixed, but would much rather learn about and fix whatever is wrong.

Thanks for any help, :-)
GeoRanger
 
Old 11-27-2007, 08:31 AM   #5
armandrix
Member
 
Registered: Nov 2005
Location: Brazil
Distribution: slackware64 -current
Posts: 46

Rep: Reputation: 18
Hi again

Some times suse updates kernel and things that are system essentials, in yast, in network cards as you had posted, can see 2 entries for one card, is this correct?? well, I think you can remove all cards in this list, close network cards and re-open it, so there will be entries that you have in machine, and will be "not configured". Select one by one and reconfigure it as your preferences (activate at boot time, dhcp, managed by user, etc). Think it will be it working again after a reboot. If you use network manager, it will be working as soon as you reconfigure nics (reboot is some cases useful due hostname and things that maybe changed). Hope it helps.
 
Old 12-01-2007, 10:33 AM   #6
GeoRanger
LQ Newbie
 
Registered: Mar 2006
Location: Oregon
Distribution: SuSe on AMD64 Athlon
Posts: 9

Original Poster
Rep: Reputation: 0
Thank you for your interest and assistance. I deleted the duplicate card, but then YaST would not let me delete the remaining two. When I restarted YaST it would not add back the one I had deleted, nor would it automatically configure the esoteric settings on the remaining ones. I dug around for a little bit but couldn't see what settings I was supposed to use.

I ended up reinstalling Linux and now it works again. During the install procedure you go through the process of configuring the network connection. When I originally did the install some time ago, I only had a dial-up winmodem so I had to skip that part of the install process. Perhaps that was part of the problem? Maybe my first installation was lacking some basic things because I had to skip that step.

Anyway it works now. I really do appreciate your taking the time to try and help me and I learned some things from it.

Thank you,
GeoRanger
 
  


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