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Old 10-12-2012, 06:06 AM   #1
alibabs
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Unhappy Error "Failed to start the x server (Your graphical interface)..."


Hi all!

I am totally new to Linux and will be supporting it shortly in a new job role. I decided to install RedHat on my hp Probook 6460b to get a head start before I start.

I got a 30 day trial of RedHat Enterprise Linux Client version 5.8 from the Red Hat website. It seemed to install successfully until the first reboot whereby I get the error "Failed to start the x server (Your graphical interface). It seems that the pointer device (your mouse) is not set up correctly. Would you like to view the x server output" I can't get past this to get in to the operating system. Is there a simple fix for this?

I have uploaded a video of what is happening on YouTube to explain it better: http://youtu.be/-Tz1tPnB_1I

Please help if you can!
Thanks
 
Old 10-12-2012, 07:47 AM   #2
Snark1994
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Hm, that does look odd. The jump cuts to the HP screen certainly don't seem to be healthy (though that's almost certainly a problem with your laptop rather than RedHat) and the mouse pointer does seem to be working. Suggestions:
  • When it asks "Do you want to view the X server output?" select "Yes" and post the output here.
  • When you get to the 'localhost:' prompt, log in (assuming you've set up an username and password already) and try the 'startx' command: you should get output logged to the screen (which may well end up being the same as the "X server output" it referred to)
  • When logged in, look at /var/log/Xorg.0.log or /var/log/Xorg.log after a failed login attempt and post its contents here

Alternatively, and probably the best option if it's possible, is to try installing it on a different laptop - that way we can try to narrow it down to a setup issue vs. a hardware issue (in any case, it will give us a bit more information about what's going wrong, probably).

Hope this helps,
 
Old 10-12-2012, 09:16 AM   #3
TobiSGD
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Some recommendations:
- If you don't plan to buy a subscription for RHEL install CentOS instead. It is a free clone of RHEL.
- Use the latest version, RHEL 5.8 is way to old to support your hardware properly.
 
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Old 10-12-2012, 09:26 AM   #4
alibabs
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hmmm is right!

You could very well be right about the laptop...they weren't the most reliable batch of PCs. I will try another laptop but in the meantime, here are the screenshots that you asked for.

Thanks for helping!
Attached Images
File Type: jpg Answer A.JPG (85.1 KB, 12 views)
File Type: jpg Answer B.JPG (149.9 KB, 9 views)
File Type: jpg Answer C.JPG (140.6 KB, 10 views)
 
Old 10-12-2012, 09:28 AM   #5
alibabs
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Quote:
Originally Posted by TobiSGD View Post
Some recommendations:
- If you don't plan to buy a subscription for RHEL install CentOS instead. It is a free clone of RHEL. -
- Use the latest version, RHEL 5.8 is way to old to support your hardware properly.
Too old? Really? They told me it was the latest version.

I'll check out CentOS

Thanks
 
Old 10-12-2012, 09:45 AM   #6
TobiSGD
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It is the latest version in the 5-series branch. RHEL is at 6.3 now, with a much newer kernel.
 
Old 10-15-2012, 05:57 AM   #7
alibabs
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Thanks for your help guys. I guess Red Hat 5.3 was too old for this laptop. I installed CentOS 6.3 and she's working beautifully!
 
Old 10-16-2012, 03:45 AM   #8
Snark1994
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Brilliant. Could you mark this thread as 'SOLVED' please? (There's a link at the top of the page). That way people know there's a solution contained in the thread.
 
  


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