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Old 09-09-2007, 04:45 PM   #1
woodsie8
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USB; Front works back do not


side usb works fine. Two usb ports on back to do not. I have done diagnostics, uninstalled drivers, etc. The computer tells me they are fine and working. It is as if there is no power going to them. No plug and play and no lcd light on my pieces that I put in, light up. I am so frustrated. My gut tells me it is programming or power. Can someone walk me thru some things? Newbie but I can get around pretty well, if someone tells me what to do.
 
Old 09-09-2007, 07:09 PM   #2
maroonbaboon
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Quote:
Originally Posted by woodsie8 View Post
I have done diagnostics, uninstalled drivers, etc. The computer tells me they are fine and working.
You should say in more detail what you have already done, so people have more information to go on and don't waste time suggesting things you have already tried.
 
Old 09-10-2007, 04:08 AM   #3
tredegar
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What sort of computer is it?
Are the back ports physically connected to anything inside the case?
Do the ports need to be enabled in your BIOS?
Two useful tools: lsusb an usbview. Install and run them from the command line
 
Old 09-10-2007, 06:34 AM   #4
woodsie8
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how to add to command line

how do I install and run them from the command line, in XP? Is it just the "run line" As far as what I have done already, disabled and reinstalled drivers, over and over. I tried to get the case open to see if they were connected in the back, but couldn't get a few of the screw out. The windows and toshiba diagnostics states they are there, when do just their diagnostics. thanks for the help!
 
Old 09-10-2007, 08:46 AM   #5
michaelk
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lsusb and usbview are linux not windows commands.

Post your hardware specifications. I assume these ports are integrated into the motherboard vs a cable for the side ports? Check the BIOS settings.
 
Old 09-10-2007, 11:32 AM   #6
tredegar
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Woodsie,
At the top of this page it says "LinuxQuestions.org", because this is a site for people running linux, not windows.
You might be better off going to a windows site, if that is what you are having problems with.
But now you are here, maybe you'd like to give linux a try ?
Here's a link to a popular distro: http://kubuntu.org/download.php
 
Old 09-10-2007, 04:28 PM   #7
dracolich
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Quote:
Originally Posted by woodsie8
The computer tells me they are fine and working.
A classic example of how [un]helpful Windows Device Manager is. If they were vibrating and sparking, as long as the driver is loaded Windows would still say "The device is working properly."

Seriously, though, would the back ones happen to be a PCI card that was manually installed? And if so was its driver installed instead of Windows' generic? Or is it USB 1.1 ports and your connecting a device that requires USB 2.0? That would explain the power issue.
 
Old 09-11-2007, 07:20 AM   #8
jtshaw
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Moved: This thread is more suitable in General and has been moved accordingly to help your thread/question get the exposure it deserves.
 
  


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