Not all keys on Compaq laptop work
My friend called me tonight. She went a way on vacation and left her Compaq Presario 900 plugged in. We've had some exciting thunderstorms and when she came back, the computer wouldn't start, nothing showing up on the screen She sent it to HP for repairs. They sent it back and they replaced the modem, and I quess that's it. A lot of the keys aren't responding when you need them, so can't even log on. By the way, she uses WindowsXP home. I can get into safe mode, but it makes no difference.
I believe she's going to send it back. I'm just wondering if this is hardware problem due to the thunderstorm. Any ideas?