GeneralThis forum is for non-technical general discussion which can include both Linux and non-Linux topics. Have fun!
Welcome to LinuxQuestions.org, a friendly and active Linux Community.
You are currently viewing LQ as a guest. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Registration is quick, simple and absolutely free. Join our community today!
Note that registered members see fewer ads, and ContentLink is completely disabled once you log in.
If you have any problems with the registration process or your account login, please contact us. If you need to reset your password, click here.
Having a problem logging in? Please visit this page to clear all LQ-related cookies.
Introduction to Linux - A Hands on Guide
This guide was created as an overview of the Linux Operating System, geared toward new users as an exploration tour and getting started guide, with exercises at the end of each chapter.
For more advanced trainees it can be a desktop reference, and a collection of the base knowledge needed to proceed with system and network administration. This book contains many real life examples derived from the author's experience as a Linux system and network administrator, trainer and consultant. They hope these examples will help you to get a better understanding of the Linux system and that you feel encouraged to try out things on your own.
Click Here to receive this Complete Guide absolutely free.
PLEASE NOTE: All LQ Rules apply to the General forum. Flame wars, personal attacks, hostility, insults and behavior of that nature will not be tolerated. Differing opinions are one of the things that make this site great, but to benefit from differing opinions the discourse must happen respectfully and thoughtfully... without insult or personal attack. Members who are unable or unwilling to participate in General under those parameters will not be permitted to do so. If you see behavior of this nature please report it.
My first reaction is that you need to contact the cable company.
Please give a complete description of the setup---eg I'm guessing that there is a cable modem to get the internet connection. I'd also assume that the local connections to this would default to DHCP (as opposed to a fixed IP address).
Is the the TV part working correctly?
Can you ping the modem? Typically 192.168.1.1, but also sometimes 10.0.0.1 or something similar. Assuming that you can ping the modem, see if you can get to the admin page (simply enter the IP into your browser.)
I agree with michaelk. I suspect that the tech did not properly "provision" (fancy industry term for "set up") the account with the modem information, which includes the modem MAC address and related data.
You should be able to connect your computer directly to the modem with an ethernet cable and get a connection with a DHCP address supplied from the cable company. If you cannot connect in that manner, the issue is either the modem itself, the wiring, or the provisioning of the account.