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Old 11-17-2004, 12:20 AM   #1
silentwhispers
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Registered: Jul 2004
Location: Greenville, NC
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Keep having to reinstall Windows...dunno what the problem is


Hi everyone...

My boyfriend's XP computer keeps on having trouble for some reason. We continually keep having to reinstall Win XP Home Edition because we get this error message on start up sometimes :

Windows could not start because the following file is missing or corrupt:

\windows\system32\config\system

We're so sick of having to reinstall it over and over. Does anyone know why it may keep doing that?

The pc specs are:

Dell Dimension Desktop 2350
38.2 gb hd with about 23 gb free
512 mb of ram

Windows XP Home Edition Service Pack 1

Thanks everyone Smile
 
Old 11-17-2004, 12:54 AM   #2
secesh
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are you actually reinstalling? or just repairing?

if actually reinstalling, i suggest contacting Dell about possibly sending you a replacement CD...

a fresh install should not have such problems... if you really want to wipe your system, run your backups, format, and install... if that doesn't get it, i would start kicking dell 'till i got satisfied
 
Old 11-17-2004, 01:13 AM   #3
silentwhispers
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We did try repair a few times with the same result then wiped the hd clean and started over still same thing. Do you think it could also be hardware problems or more likely a cd problem?
 
Old 11-17-2004, 01:40 AM   #4
jaz
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Registered: Apr 2004
Location: midwest
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RE:

http://support.microsoft.com/kb/269075/EN-US/

see if that link helps
 
Old 11-17-2004, 01:44 AM   #5
jaz
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Registered: Apr 2004
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RE:

These also may help...

http://support.microsoft.com/default.aspx?scid=kb;en-us;307545&Product=winxp



http://www.techspot.com/vb/showthread.php?s=&threadid=8356

It pays to dual boot with Linux

Last edited by jaz; 11-17-2004 at 01:48 AM.
 
Old 11-17-2004, 02:46 AM   #6
Glas
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Registered: Aug 2004
Location: Atlanta, GA
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The first thing that I would do once you reinatall is go directly to http://www.windowsupdate.com and run all the critical updates. If you aren't doing that then your install is wide open to so many virii. After you do that go through your msconfig startup options and disable anything and everything you don't want starting. The reason for that is this error is usually caused by programs that are still trying to be accessed while the machine is shutting down.
 
Old 11-17-2004, 07:14 AM   #7
scuzzman
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Due to the specific error, \windows\system32\config\system corrupted, i would say this is a problem proabably with the CD
does this problem happen immediately after reinstall, or does it develop (happen some time after the reinstallation)?
 
Old 11-17-2004, 04:17 PM   #8
secesh
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i agree, and i still stand by yelling at dell as step 1

though jaz might be onto something with this link: http://support.microsoft.com/default...&Product=winxp

i still think that this is not a normal, and completly unacceptable problem for a fresh install...
 
  


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