honest... true (and funny) story

tw001_tw · 09-19-2005, 10:11 PM

This happened today at work. (at a computer shop)

Customer dropped off a system for a work order. A while later I read it. The description of work to be done said:

(I'm paraphrasing, but its real close)
" talked with some one here last week.. was told to go get norton anti virus and try that first. Still has the problem - virus?"

I swear on everything that is good and holy in the universe
... the NAV box was still SEALED!

enine · 09-20-2005, 08:07 AM

Well he got it like he was told

AnanthaP · 09-22-2005, 07:19 PM

Maybe the end-user expected that somebody in your shop had, during his previous visit, automagically - by some as yet unheard of means, installed NAV and is now returning the old "parts" to help you analyse the problem.

Just joking.

End

danimalz · 09-22-2005, 09:23 PM

The computer savvy of the vast majority of windows users is apallingly low.

And micro$oft keeps them that way.

..and it works....!

phishtrader · 09-23-2005, 09:54 AM

I do tech support. Many of our customers are. . . not very savvy with computers.

Often times we'll send out an update for some program or another and a customer will install it on a completely different computer, then give us a call and ask why their data is missing. Or uninstall first, or install to a different directory, or any number of things that aren't in the directions and go counter to logic.