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Old 05-13-2013, 01:13 PM   #16
unSpawn
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Quote:
Originally Posted by Habitual View Post
stop deleting stuff.
Lots of speculation and well-meant advice in this thread, I'd mark this as the first thing that actually makes sense.


@all, there is a difference between somebody saying something and somebody showing actual proof of something. The first leads to "believing", "thinking" or "guessing" something might be the case while the latter forms the basis for proper analysis OR allows you the opportunity to ask for more specific information. Without this troubleshooting becomes an inefficient jumble of opinions where facts [c|s]hould speak for themselves.
 
Old 05-13-2013, 01:20 PM   #17
unSpawn
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Quote:
Originally Posted by elarsen View Post
(..) she was unable to get it out of safe mode. She had to restart the laptop, and when it booted up it said win did not shut down properly. Well it has gotten to the point that the only way to get it past boot. Is to have it shut down for a period amount of time. When I restart the laptop it either can not go past boot, but if it can it just hangs their.
The first thing to do would be to assess the situation:
- what kind of exact hardware specs are we talking about?
- was the machine (except for being dropped ;-p) cared for the right way?
- what the OS and software kept up to date?
- what kind of errors and warnings did the log files show?
- what kind of safe browsing, malware and anti virus tools were installed and where they kept up to date?
- since when did the machine exhibit that behaviour?
- what kind of diagnostic, malware and anti virus tools did you use and what was their output?
*Now you get the idea why blithely deleting and reinstalling stuff doesn't make much sense.

**BTW I'm going to ask for this thread to be moved to the General forum as mcrsft sw probs don't belong here.
 
Old 05-13-2013, 02:59 PM   #18
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Moved: This thread is more suitable in <GENERAL> and has been moved accordingly to help your thread/question get the exposure it deserves.
 
Old 05-15-2013, 06:24 PM   #19
elarsen
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Quote:
Originally Posted by guyonearth View Post
If your saying that your security software running on a Unix filesystem found rootkits, I find that highly suspect. I'm not aware of any rootkits running in the wild that affect Linux. Most of the ones that have been shown are proof-of-concept more than anything. The only way you could be infected would be if your install media was infected, or your software sources were infected. I also fail to see how it would affect Windows, unless you in fact have multiple infections for both systems. There are rootkits that affect firmware and BIOS chips, that can actually survive hard drive replacements and system reinstalls.
I am thinking their may be a rootkit in the firmware of my cable modem. I reset my router, reset the cmos, pulled the cmos battery out, and took my ram out and back in. I also reinstalled both Ubuntu and windows. Still unable to get rid of the bugger.
 
Old 05-16-2013, 01:50 AM   #20
unSpawn
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As I already said: try to show evidence of things instead of talking about it.
 
Old 05-16-2013, 05:04 PM   #21
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Quote:
Originally Posted by elarsen View Post
The symptom is she was unable to get it out of safe mode. She had to restart the laptop, and when it booted up it said win did not shut down properly. Well it has gotten to the point that the only way to get it past boot. Is to have it shut down for a period amount of time. When I restart the laptop it either can not go past boot, but if it can it just hangs their.
You (probably) never had malware or any kind of virus to begin with. You (probably) are suffering from hardware failure. Do a memtest.

Last edited by dugan; 05-16-2013 at 05:22 PM.
 
Old 05-21-2013, 08:23 PM   #22
elarsen
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I finally found the nasty bugger. We do not get good cell phone data speeds where we live. So I connect all of our android phones to the network. Well I decided to check all of the phones for any viruses and stuff. Needles to say that I found malware on my sons phone. When I got rid of that I got rid of my issue. Yeah lookout!!!

As far as my wife's laptop goes. I found out that it was dropped a couple of times.

For some strange reason. I am unable to mark this thread as solved.

Last edited by elarsen; 05-21-2013 at 08:31 PM. Reason: add some info
 
Old 05-21-2013, 10:20 PM   #23
EDDY1
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Well if there was malware can you name the virus?
Also what kind of phone, or what os.
If there was a virus on your network which os did it affect?
 
Old 05-22-2013, 12:02 AM   #24
dugan
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Quote:
Originally Posted by elarsen View Post
For some strange reason. I am unable to mark this thread as solved.
Threads in General can't be "solved".
 
Old 05-26-2013, 12:31 PM   #25
elarsen
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Quote:
Originally Posted by EDDY1 View Post
Well if there was malware can you name the virus?
Also what kind of phone, or what os.
If there was a virus on your network which os did it affect?
Don't remember the name of the malware
The phone has Android
Well that is the thing. I thought it was the malware, but it ended up being my video card. I saw that the back ground became smaller, but the task bar stayed the same length, and my mouse froze. I borrowed a video card from work to see if I could reproduce the issue. I was unable to reproduce the issue. So yeah It was the video card. I could of swear it was the malware. O well.
 
  


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