Need help I'm working on 10 Cisco 7960 Ip phones (bought used) (all was used on the same network by a company that went out of business and they where all working when they disconnected them they where used with the no power supply option) 7 of them I was able to setup by entering the setting option and pressing the setting button but 3 of them when I press the setting button noting happens the phone is now plugged up with a power supply my problem is that the phone is trying to connect coming up on the screen Ethernet disconnected when I try plug it up to the internet it go's true the process but can't connect but at the whole time I can't get in to settings option when I press the settings button trying to get in to setting option nothing is happening (once I'm in the settings option I know how to set it up )(I already set up 7 of them that I've no problem) already tried a factory reset by holding the # button while start up and so on

Please do not use words like "urgent", and especially not "URGENT", this is a voluntary community and this is not urgent for anyone but you. This also is nothing at all to do with Linux, so will soon be moved to a suitable forum.

Also, please use punctuation in your posts. It's very difficult to read posts that are essentially one long sentence.

Ditto---I cannot follow what OP is saying

Hi,

My head is still spinnnnning!

Please take a breath and use simple punctuation along with some structure as your post is rather hard to read for understanding.

OK, I think he got the message. Helpful replies from now on please.

Try to check if the phones are trying to download software from some server. The easiest method will be to connect a phone directly to a PC when you have Wireshark running and see what you get. If it wants to download software, you need to set up a server and place the right firmware on it.