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I agree with the rest of the post also but I feel I expressed similar, if less cogent, things myself. |
@ 273,
I totally agree with you as well. :-) Actually I thought of quoting your comment but then got a bit confused with the following line: "However, I also have a vague understanding of how much it costs to run a data centre and I know it's not nothing." No worries we are on the same boat :-) |
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The "However, I also have a vague understanding of how much it costs to run a data centre and I know it's not nothing." comment was a little ill thought out but I meant that I know that data centres are not free of cost. |
It's ok and as far as agreement on your thoughts is concerned I would say we are on the same team.
I do agree that data centres are not free of cost but the problem which I think is that companies are more interested in investing in technology (don't get me wrong, what I mean is you should invest in technology but why not in open source technology) rather than investing in people who manages the technology. Will not write too much about that here as it will be off topic but we can definitely take that discussion up sometime in a separate thread. |
And what about when paid services go bad?
It doesn't even have to be shut down to go bad. It can simply get too borked to be usable. Paid VS free makes a lot less difference than you are making it out to be. |
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So, yes, as a casual user there's not an awful lot of difference between paid for and free services. However, I think I also mentioned this is Google the advertising company who have been quite open about selling user data and trying to make a profit from it for decades -- does something about that not ring alarm bells with anyone? If not, I'm a charming property called the Eifel Tower I'd like to sell you... |
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to complain on any site you want. Or complain to the newspaper. That doesn't necessarily mean anyone cares. And it very likely won't do any good. But freedom of speech laws make it completely within one's rights to complain. Quote:
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I'm not sure how free speech works in every country but I think in most there is an issue of "libel" so yes, you can complain about the cessation of a free service but you cannot, as you could with a paid for service, make a suggestion that the company was in any way wrong in what they did because to do so would libel them and you could be sued.
Sorry, yes, I am being a little too serious about this but as I mentioned before it gets very tiring reading people posting to moan about things that are their own fault. You're not 2 years old and believing everything an adult tells you. So, really, stop complaining when a US Corporation (which, almost by definition are psychopaths [just a fun fact]) you didn't pay does something you don't like and start using services you either pay for, if it's business critical, or can enter into a debate with the owners (like this very site) if it's not. |
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But you can state an opinion that what the said company is doing is wrong. Opinions are generally protect by the First amendment in the USA. In America atleast, libel generally comes into play when dealing with false statements. Which means you cannot make up facts to criticize an entity. It should be ok to say that "I feel that what xyz is doing is wrong because it will cause hundreds of users to lose data" what could be consider libel is more like "xyz is a bad company because they stole my money" or something like that. Unless you can prove they actually did that, it would be libel. Keep in mind, unless what you say is publicized to a wide enough extent to affect their reputation, they are not going bother suing. Complaining in a forum = they won't give a crap. If a national news writer spreads libel THEN they are risking a lawsuit. Quote:
Paid services go to crap too! I have seen it many times. Even though you are "technically" in a better position. In reality, unless you are paying huge amounts of money, you are on no better ground. Sorry but I completely believe that paying for a service doesn't really make you in much better position to change it unless the service is tailored to you. If they are serving thousands of paying customers, they won't care about one. Think about it. |
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Again, as private individual you make of it what you can. Yes, I'm being awkward and corporate but I point back to my earlier comments about Google. |
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My point is you cannot trust either free providers or paid providers. Let me put it this way. Even if a paid provider stopped their service tomorrow, there is nothing I can do about it pracically even though there is a theoritical legal right. Do you even read contracts? The part that talks about "territorial jurisdiction in the event of a dispute"? This makes it very hard for even legit customers to fight for their rights. Especially when living thousands of miles away from the place of business of the company in question as it happens with most online businesses. Even assuming my country's laws allowed me to sue that company despite the contract terms, what can I hope to enforce against them if they don't have a local office? I cannot get a summon to be issued against them. So in such a case where the cost of the remedy is higher than the cost of the service and you cannot practically hope to sue the party who infringes your rights, it's wiser to choose the free service and hope for the best. I am a lawyer (in India) and I know all about enforcement of legal rights. A lot of times the cost of enforcing the right in terms of time, money and effort may not be worth the fight. |
273, my point is that you should not give a false hope to people to believe that paid services are in any way inherently better than free services, especially when you, the customer, is not in a position to challenge the company in a lawsuit which can cost time and money because you as the individual do not have the resources to pursue the remedy which can lie in a territorial jurisdiction that is hard for you to reach physically or financially.
Trust is the issue here. You ultimately go with the provider you trust, irrespective of whether it's paid or free. Ultimately, google were trusted not to do something like this, but they did. So a lot of people are getting mad at google. Your kind of post, while it may reflect reality, simply pours oil on fire. |
The OP's complaints are based on two flawed premises.
First, the belief that he/she is entitled to keep using a free service. Believe it or not, a company is not obligated to continue a free service after starting it. Being foolish enough to use any of Google's offerings does not entitle the user to anything, except being exploited by Google. Second is the belief that it is wrong for a company to stop a service, because continuing to provide a free service is the right thing to do. Google is not an altruistic company. It is an avaricious and dishonest company that makes money by collecting and stealing every bit of information they can get hold of and selling it. Mentioning Google and philanthropy in the same sentence is ridiculous. |
There is nothing foolish in choosing a free service, when you know that a paid service can vanish equally quickly and you do not have the resources for a legal fight. For all practical purposes, you are left with no service but with the paid one, you are left with a theoritical legal right and you've also spent your money on the service.
I wonder how many of you have actually sued a paid service when they didn't live up to the promises. I'm not talking about business contracts which are at a different level altogether. I'm talking about regular services to end-point retail consumers. Read my post above. You internet lawyers really crack me up. |
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