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Old 04-03-2002, 11:41 AM   #1
herambshembekar
Member
 
Registered: Feb 2002
Location: India
Distribution: redhat 7.1
Posts: 70

Rep: Reputation: 15
Exclamation CREATIVE Keeping confidential.


i have been mailing to CREATIVE

Just to get port no & bitwise meaning of that port
to read signals from infra remote from that comes with CDROM
(even i know CDROM port nos 0x170-0x177) that dosen't seems to be useful.

but i got following answer from CREATIVE


Dear Sir/Madam,

Please be inform that we are unable to provide you the informations you
requested for as it is confidential to external personel.

Last but not least, thank you for your interest and continuing support for
using our Creative products. Feel free to contact us again if you require
further assistance on our Creative products, giving us a full description
of the problem encountered.

Best Regards

Customer Service
Creative Labs, Asia



my question is how can a hardware producer can keep hardware info private when i buy his product. again CREATIVE have not supplied any driver for H/W.

please contribute.
 
Old 04-03-2002, 11:46 AM   #2
trickykid
LQ Guru
 
Registered: Jan 2001
Posts: 24,149

Rep: Reputation: 269Reputation: 269Reputation: 269
Its like Microsoft when you buy their software, do you get the source code with it... Nope.

-trickykid
 
Old 04-03-2002, 12:38 PM   #3
Mara
Moderator
 
Registered: Feb 2002
Location: Grenoble
Distribution: Debian
Posts: 9,696

Rep: Reputation: 232Reputation: 232Reputation: 232

I just don't buy software/hardware from such companies...
 
Old 04-04-2002, 05:34 AM   #4
CragStar
Senior Member
 
Registered: Oct 2000
Location: UK - Frome
Distribution: Ubuntu
Posts: 1,081

Rep: Reputation: 47
I'm sorry for the service you recieved. The only thing you can really do is ask around if anyones knows.

A blacklist of companies who act like that should be available - just so that everyone knows about the swines.
 
  


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