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Old 10-07-2013, 11:32 PM   #1
rmknox
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can I download my folders from sbcglobal


I have had an email acct with sbcglobal since 2008 - lots of stuff stored there
I am considering dropping my att dsl line and I believe that the email account goes with that line
Is there some way I can keep the account even if I drop the line? I'e read horror stories about people who tried
It occurred to me that I could use Thunderbird to get the data from the account and store it locally. I just tried and it seems that it will get everything in my inbox and move it to a local inbox, but I don't see any option to get my folders of stuff that is no longer in the inbox.
Does anyone know of software or a Thunderbird option that would allow me to pick up my folders from sbcglobal?
 
Old 10-08-2013, 08:56 AM   #2
Jeebizz
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Check with the provider.
 
Old 10-08-2013, 09:59 AM   #3
rmknox
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I don't really trust the provider - the horror stories on the net suggest they are not straight

Does anyone know of a way to download my folders via something like Thunderbird?

I understand that the IMAP protocol would let me get the folders.
 
Old 10-08-2013, 10:17 AM   #4
Jeebizz
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You would still have to check, as long as your account is active they should be able to point you to the right direction. As far as I know, I don't know of any ISP using IMAP, just POP3. So you could just setup Thunderbird with your email, just get the server names and ports (again you would have to check with your provider), since each ISP using different settings usually.
 
Old 10-10-2013, 09:37 AM   #5
rmknox
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Hi Jeebiz
I checked with ATT support and they assure me that the account ...@sbcglobal.net is mine for life even if I drop my dsl line.

So I guess I'll trust them

I did set up thunderbird and it worked, but because it is POP it only transfers the contents of the inbox, so to move other folders you need to clear the inbox, move the contents of the folder there, download it, move it to the desired target. And with 5 years of stuff that's a lot of work - particularly since I don't know what I might need - so I guess I'll trust them and see what happens

Thanks for your help
 
Old 10-10-2013, 10:23 AM   #6
Jeebizz
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Glad I could point you in the right direction. It is unfortunate that you have tons of emails to go through, but with all ISPs, thats as far as support goes, as long as you are able to send/receive with your email client (Thunderbird), the rest is up to you.
 
  


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