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now4mike 10-17-2012 02:55 PM

Mail problem
 
I had an issue with the mail server when I came to work this past Monday.
I re-booted the server and everyone's mail came up with the exception of one client.
I received the error (from Outlook, using POP3):
"Task 'user@domain.com - Receiving' reported error (0X800CCC92): 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [SYS/PERM] Unable to process From lines (envelopes), change recognition modes or check for corrupted mail drop.'

I did change the client's password and it still doesn't work.
Any ideas.

xhack 10-17-2012 04:50 PM

You're not likely to get many looks at this, considering where you posted it. However, way back in the day circa 1999-2001, when I worked for a web host that was still using POP3, we used to run into this quite often. Basically the mail spool has a message with a malformed header that Outlook is choking on. It can't retrieve the message and aborts. The easiest way to fix this is to do a pop session with telnet and remove the offending message. It will be the last message in the spool as any messages prior to that would have been popped already.

now4mike 10-17-2012 05:02 PM

Thanks...is there anything in the header that I could search for that would help me identify this corrupt email? I have emails in there from the 28th of Sep, and the user has received email through the 11th of Oct...so there is a lot before the date in question and several on the mail server since.

rokytnji 10-17-2012 05:43 PM

Quote:

Originally Posted by now4mike (Post 4808498)
Thanks...is there anything in the header that I could search for that would help me identify this corrupt email? I have emails in there from the 28th of Sep, and the user has received email through the 11th of Oct...so there is a lot before the date in question and several on the mail server since.

For your error message. There are a ton of hits on it.

Link

now4mike 10-17-2012 05:55 PM

Going from the link you had, all of those replies were for windows machines. My mail server is linux

mike


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