I used FC 2 installed, but still no modem detected. I used to use XP and when I installed XP, the XP require a software called Intel Chipset Software installation Utility. and I asked Intel if they have a linux version of that driver. I enclosed below their answer (as well as my question and hardware configuration as I reported to them).
Could you please have a comment and suggestion on what to do to make the modem work.... THANKS
Here is my question/Hardware configuration:
Customer_type: End User
Product: Intel(R) Chipset Software Installation Utility
Chipset: intel 865PE
Bios_version: f7d (version 7d, Award Bios iPE)
Processor_type_and_speed: Pentium IV 2.8Mhz
RAM: 512 MB
Previous_version: windows xp
Floppy disk controllers
Floppu disk drives
IDE ATA/ATAPI controllers
IEEE 1394 bus host controllers
Texas instrument OHCI compliant IEEE 1394
Mice and other pointing devices
Soft92V Data fax modem
1394 net adapter
Intel pro 100 VE Network connection
Ports (COM and LPT)
Sound video and game controllers
ACPI fixed feature button
Direct memory access controller
Intel 8280 IEB LPC interface controller
Intel 8280 IEB PCI bridge
Intel 8280 SMBus controller
Intel 8280 Firmware hub device
Intel 82865G/PE processor to AGP controller
Intel 82665G\PE\P processor to I/O controller
Universal serial bus controllers
Intel 8280 IEB USB universal host controller
Devices: 2 hard disk, maxtor 80 GB (one as primary, one as secondary).
CD rom liteon,
Problem_started: LINUX Installation process, modem not detected. Used
Suse Pro 9.1 and Fedora Core 2. Both cannot detect internal modem.
Issue: Installation using windows xp have similar problem, but the
problem fixed using Intel Chipset Software installation utility version
18.104.22.1685. Do you have the software with similar function to be used in
I received a file e1000-4.4.12.tar to solve the problem. Is it the
right patch/replacement to the Chipset software installation utility above?
I tried to install the tar file above, but when I proceed to the 'make
install' command as directed, the computer said no such bash command
exist. Is that a defect in the tar file, or a defect in both Suse and
FC2 program? Could you please help with a solution? I have had this
problem for months already, but to no solution.
INTEL's answer to that is as follows
Thank you for contacting Intel(R) Technical Support.
The Intel(R) Chipset Software Installation Utility was developed for
updating Windows* Operating Systems with the Plug and Play feature on
Intel(R) chipsets. The Intel Chipset Software Installation Utility is not
required or compatible with Operating Systems without the Plug and Play
feature, such as Windows* NT* 4.0 or Linux*.
Please contact your Linux* vendor for additional information and
So as you can see, Linux do no that any PnP feature and maybe needs a different driver to recognise the internal modem. Anybody have comment or explanation for this event. I would think onboard modem should usually easily recognised because it is in the motherboard. Unable to recognise motherboard is a little too sad.
Thanks for the comment and explanation. I am a newbie here... so I really do not know much about installing or linux.