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Old 03-29-2005, 11:28 AM   #1
./usr/stevo
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can't get my HP LaserJet 6L to install/print


I had the same problem with FC2, but when I ran Mandrake 10.1 on my test machine the printer auto-installs and works from the word go.

This is the procedure I am following: (FC3 - Gnome Desktop)
Terminal > log in as SU and type system-config-printer
From the Printer Configuration Dialog Box i select "New"
The Add a New Print Queue Dialog Box opens
I click "Forward" and enter a name and description for my printer, i.e. HpLJ6L and HP LaserJet 6L Local
I click "Forward" and select Locally-Connected from the queue type But in the list of available devices I can only see ptal - whereas I would expect to see /dev/lp0 or something like.
If I type /usr/sbin/lpinfo -v | less to see all available ports all that are listed are serial ports and ptal

Any Ideas please??

SteVo
 
Old 03-29-2005, 02:21 PM   #2
WhatsHisName
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Although you would think that “su” would give you root privileges when logged on as a user, I run into a lot of utilities that only function properly when logged in as the root user. For example, try “su” and then “ifconfig” as a normal user from the terminal.

Try the printer installation again, but logged in as the root user.
 
Old 03-29-2005, 02:42 PM   #3
./usr/stevo
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Hi, thanks for the info

I logged on as root as suggested - and tried the installation again - but no luck i'm afraid :-(


SteVo
 
Old 03-29-2005, 03:10 PM   #4
WhatsHisName
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Are the BIOS settings for the printer port correct?
 
Old 03-29-2005, 04:09 PM   #5
./usr/stevo
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Think I have tried every possible Bios setting available...
from
epp-ecp, output-only 7 bi-directional
and
3BC-3BE, IRQ7
278-27A, IRQ7
378-37A, IRQ7
etc etc etc

I have now got to the stage where I have forgot what the default was?

SteVo
 
Old 03-29-2005, 04:25 PM   #6
jschiwal
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Deleting the printer and starting over may restore the defaults. If you can locate a ppd setup file for the printer, you could copy the file to the cups directory and configure it through kprinter, selecting the 'Add printer' option, and manually select the printer. This won't fix things if it is a device problem however, but starting over from scratch may help.
 
Old 03-29-2005, 04:47 PM   #7
WhatsHisName
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Something strange is going on here.

Even my systems that have configured parallel ports, but no printer, have /dev/lp0 as a local printer option. Stupid idea worth trying: Disconnect the printer, cold reboot and look again.

There has been at least one cups update. Are you up2date?
 
Old 03-30-2005, 07:37 AM   #8
./usr/stevo
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Tried a cold reboot with nothing attached - still don't get /dev/lp0 as a local printer option. Can't understand it. I have had this printer running on this machine with Mandrake 10.1 and SUSE9.2 it automatically installed and worked straight away.

Anyone know whats going on?

SteVo
 
Old 03-30-2005, 09:33 AM   #9
WhatsHisName
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You are now for sure entering the Twilight Zone of diagnostics, where you start considering things, that no matter how unlikely or how improbable they might seem.....

When I get a system with an oddball problem that none of the other systems have and I can’t fix it, I start thinking strongly about deleting the partitions and reinstalling linux. And I emphasize the point about deleting the partitions, so that there is no chance of anything being reused. Strange things can happen when you “fresh install” over old stuff.

Your problem would meet my criteria for a reinstallation.
 
Old 03-30-2005, 09:55 AM   #10
WhatsHisName
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Let me make a small amendment to my comments about reinstalling linux.

When I really don’t want to delete what I already have on the disk, I stick in a different hard drive and install a simple FC3 desktop in under 5GB of space to see whether it has the same problem, before I dump the contents of the original drive.
 
Old 03-30-2005, 11:03 AM   #11
./usr/stevo
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Buying a new Printer -= Which Epson?

Might whiz out and buy another printer - could do with something with a bit of colour anyways.

So I don't have any more problems - how can I find out if the rpinter I am going to buy will work with Linux? I was looking at an Epson - something cheap like a C46, C66, R200 or R300

SteVo

Last edited by ./usr/stevo; 03-30-2005 at 11:17 AM.
 
  


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