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How to install OTRS (Open source Ticket Request System) in Debian

Posted 04-04-2007 at 10:33 AM by sridhar11

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

<a href="http://www.debianadmin.com/how-to-install-otrs-open-source-ticket-request-system-in-debian.html">Full Story</a>
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