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How to install OTRS (Open source Ticket Request System) in Debian

Posted 04-04-2007 at 10:33 AM by sridhar11

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

<a href="http://www.debianadmin.com/how-to-install-otrs-open-source-ticket-request-system-in-debian.html">Full Story</a>
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Old

OpenSlug NAS

Posted 04-04-2007 at 07:54 AM by Caysho

I recently got myself one of these.
I flashed it with OpenSlug 3.10, and I'm doing the following with it:
  • Sharing a 250 GB drive with samba.
  • Sharing a printer (Samsung ML-1740) with cups
  • Torrent box with transmission and dtach
  • NTP server with the listen option in the OpenNTPD configuration file.

I want to change the torrent software to rtorrent, but there's a few problems with it on the Slug. The solution to the first problem doesn't work for me, and I'm using ext3.

I...
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Old

Configuring the Mandriva firewall

Posted 04-03-2007 at 11:26 PM by ernie

Mandriva includes a firewall. To configure it, open MCC (System > Configuration > Configure your computer in the menu system).

Select Security in the Category list (left).

Select Set up a personal firewall in order to protect the computer and the network in the main pane.

The first screen lists services you may want to make available to other computers under special circumstances (e.g.: it is used as a server; it will share files or print services...
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Old

Bash Shell Keyboard Shortcuts For Linux Users

Posted 04-02-2007 at 09:29 AM by sridhar11

The default shell on most Linux operating systems is called Bash. There are a couple of important hotkeys that you should get familiar with if you plan to spend a lot of time at the command line. These shortcuts will save you a ton of time if you learn them.


<a href="http://onlyubuntu.blogspot.com/2007/03/bash-shell-keyboard-shortcuts-for-linux.html">Full Story</a>
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Old

Hello world

Posted 04-01-2007 at 05:18 AM by omnio

Hello world 2.
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