I was reading a hilarious blog, written in Greek though http://www.dotnetzone.gr/cs/blogs/zaxarias/archive/2006/10.aspx about a software developer working on the .net framework and being pressured all the time by his 40 managers (and the only software developer in the company) for project's deadlines and overall I found my self laughing pretty hard till they hired a young graduate where he was listening to death metal thinking that only Lisp is the best language and screaming Linux Rulez!
...

Some people don't actually understand that everyone here uses their spare time and not actually paid. I have seen double posts around saying "HEY!!! nobody here knows nothing for this?Come on 19 reads people, DO something! Help me plix plox!"

What can you think of that person that is posting this and are you really going to give your time for him/her?

Maybe if someone wanted a 6hr call to repair support or 2hr response should make a contract with a company...

Yeehhaa! I gotta say YaST was some of my favourite tools but today trying to upgrade KDE I found out that my hands were tied with YaST. Of course I was lucky that I already had installed apt-get for SuSE, a really good app I gotta say..

I think in a blog you don't ask for help, that's the main reason this site dedicated more than 70% in forums.
Anyways...

Working in customer support is the same as living in a psychiatric clinic.
When I think of people that called and asked all the stoopid things in the world I just imagine
myself trying to kill 'em with different ways.
But ok, I know not everyone can handle easy a pc. But there are ppl out there(just like aliens)
that they do...