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1) A good start: Ubuntu started with a strong background. It wasn’t “yet another” distribution, it was a distribution that had a vision and enough people and money behind it to support that vision.
2) Easy and straightforward installation: From the text-based installer of the first few versions, to the point&click installer of today, ubuntu always had a very straightforward and simple installation. Every step of the installer was explained in a short, yet clear manner that made...