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OTRS: importing an Outlook contacts format CSV to the Address Book

Posted 06-26-2011 at 10:24 AM by catkin


Here's a script and associated SQL to import data from an Outlook contacts format CSV file into OTRS' Address Book.

They were developed and tested using:
  • An Outlook contacts format CSV file generated by export from Google Mail.
  • gnu awk 3.1.8 on Slackware64 13.1.
  • OTRS 3.0.8 running on Debian Squeeze 64 bit using mysqld and mysql 5.1.49.
The awk script prints usage if run with the -h option.

A sample usage:
Attached Files
File Type: txt Outlook_CSV_to_OTRS_CSV.awk.txt (30.8 KB, 14 views)
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